Hassan my customer service rep is very helpful and always makes the experience seem easy and efficient. Hassan is very good at explaining what needs to be done and which items are more critical.
10/31/2019
Michael M. VERIFIED CUSTOMER
10/10 is a high bar. I would rate my experience an 8/10.
10/31/2019
John C. VERIFIED CUSTOMER
Excellent experience
10/31/2019
Mark P. VERIFIED CUSTOMER
Evan was great. I showed up early and was on tight schedule. He checked out the car.
10/31/2019
Levi P. VERIFIED CUSTOMER
Jonathan was excellent
10/31/2019
William C. VERIFIED CUSTOMER
Jason helpful. Good service.
10/31/2019
William M. VERIFIED CUSTOMER
Pleased with timely work, good price on new tires plus wheel alignment. And a bath for the Jeep!
Thank you
10/31/2019
Natasha S. VERIFIED CUSTOMER
Ridiculously expensive. It was $2500 from you all and $950 from another garage. Plus it took a day and a half to get your quote versus 3 hours from the other garage. And $150 to diagnosis it that didn’t get used to repair anything. A total waste of time. Won’t ever come back even with the warranty we purchased
10/31/2019
Chris R. VERIFIED CUSTOMER
Car was fixed and advisor kept me updated on its progress.
10/31/2019
Boyd C. VERIFIED CUSTOMER
Pete is absolutely the best service person I have ever felt with. Kind courteous and prompt.
I wish your finance team was the same and we would look at buying a car from Grapevine Ford, but your high pressure sales are a big turnoff to my wife and myself.
But hey at least you have a great service department thanks to guys like Pete.
10/31/2019
Diane W. VERIFIED CUSTOMER
Thank you
10/31/2019
Peter V. VERIFIED CUSTOMER
Service department as always fixed my problem and got me back on the road another satisfied customer thank you
10/31/2019
COREY B. VERIFIED CUSTOMER
Thorough but would like more updates.
10/31/2019
JEROB F. VERIFIED CUSTOMER
Everything went as planned
10/31/2019
David T. VERIFIED CUSTOMER
Logan was AWESOME!!???? Had issues w/previous Service Advisors. He really fulfilled his job title!!
10/31/2019
Brad B. VERIFIED CUSTOMER
Excellent work again from George. Much appreciated!