John is the reason I continue to go back to the dealership. I could probably have the service done less expensively but the service John provides keeps me coming back!!
6/14/2023
Ashley B. VERIFIED CUSTOMER
Anthony was great as usual
6/14/2023
Richard S. VERIFIED CUSTOMER
Kyle is awesome! Got us in quick and helped us get ready quick for an unplanned trip!
6/14/2023
Carl C. VERIFIED CUSTOMER
I picked up my vehicle and the passenger side rear wheel had a screw in it. I had to have the spare put on so they could patch my tire as I was told it would take a couple of hours - the service bay was too busy. Then I had to return again to have the repaired wheel put on. I’m disappointed my vehicle was not ready, that I had to return to the dealership to have the issue resolved and that I now have a repaired tire due to an error on the part of the dealership with only 3500 miles on the vehicle.
6/14/2023
Joshua S. VERIFIED CUSTOMER
Great service and communication from start to finish
6/14/2023
Bruce H. VERIFIED CUSTOMER
Richard was great, not too impressed with 4 days (total) to get car back.
6/13/2023
Johnny B. VERIFIED CUSTOMER
Always good service...
6/13/2023
Denise G. VERIFIED CUSTOMER
Great service and prompt!!
6/13/2023
Earl F. VERIFIED CUSTOMER
Kyle always goes above and beyond whenever I I bring in my vehicle. Kyle is top rated in my opinion!
6/13/2023
Austyn F. VERIFIED CUSTOMER
Kyle was great!
6/12/2023
Alicia M. VERIFIED CUSTOMER
Kyle was professional and pleasant
6/12/2023
Robert P. VERIFIED CUSTOMER
I was disappointed that I had to wait for so long before Joe could help me. Apparently, when I scheduled my service online, I got assigned to someone else who wasn't working at the time of my appointment. Joe did do a great job.
6/12/2023
Veronica P. VERIFIED CUSTOMER
I explained what I thought problems were and those words were explained in the diagnostic, as if I’m a mechanic. Saying customer states ac blower motor is out , how would I know that. I told them what was happening , not diagnosing.
6/12/2023
Konstantin B. VERIFIED CUSTOMER
My name is Konstantin I been in Arizona for 5 month, from first time I came to Ram service, I was introduced to service advisor Kile , all problems with my truck he resolved, he provided best of the best customer service, love it thank you, any time I was leaving a voicemail or email, he responded immediately, I wish everyone was like him. Thank you very much, I recommend this service advisor to everyone I know. I would rate his job 100. Thank you.
6/12/2023
Chris F. VERIFIED CUSTOMER
Communication was horrible. I was left in the dark the entire 4 days my car was in the shop. I had to call each day to get an update. Simple text with status would have been easy and acceptable.
Vert disappointed in the overall experience.
6/12/2023
Robert S. VERIFIED CUSTOMER
Kyle - you did awesome sir! Very communicative and excellent customer service skills. I considered this location to just be convenient but Kyle has convinced me that I actually desire coming to this dealership.
6/11/2023
Patrick K. VERIFIED CUSTOMER
Greyson was great; very communicative and helpful. Job well done!
6/11/2023
Eric D. VERIFIED CUSTOMER
Very nice
6/11/2023
Ken M. VERIFIED CUSTOMER
Kyle works his **** off and is a credit to your company,smart,personable and very efficient,give him a raise!!
6/11/2023
Jacob D. VERIFIED CUSTOMER
Coming into the dealership, I was in a panic knowing that I had a trip planned the next day. As soon as I met with Kyle, immediately I was put at ease. Kyle was top notch in all aspects of his position. Kyle delivered amazing customer service. This kind of customer service is hard to find these days. He was engaged, attentive and went above and beyond what was expected to make this situation a breeze. Kyle isn't being paid enough for what he's doing for this team! A bonus and a raise are in order!