Service was good however it would be nice to have the vehicle washed before returning to the customer.
11/21/2019
Marcia S. VERIFIED CUSTOMER
The buying experience was easy. The service experience lately with no loaner cars has not been positive. Jon is a sweetheart but you need loaner cars available.
11/21/2019
Dorothy U. VERIFIED CUSTOMER
Jonathan Ortiz was very helpful.
11/20/2019
Melissa S. VERIFIED CUSTOMER
Cheers!!
11/20/2019
Michael M. VERIFIED CUSTOMER
Showed up a week early and bryan dunnewin took care of me anyway
Excellent service
11/20/2019
Don A. VERIFIED CUSTOMER
Victor was very helpful. Service was handled quickly. Waiting area very convenient.
11/20/2019
Barbara D. VERIFIED CUSTOMER
Eric was courteous & mindful of my time constraints. He explained all procedures & needed repairs clearly. I am very impressed with Eric.
11/20/2019
GREG AND. VERIFIED CUSTOMER
Daven is the best!
11/20/2019
Steven F. VERIFIED CUSTOMER
Scott provided excellent service and resolved all of my questions. The car was returned to me absolutely shining! It looked like it just rolled off the showroom floor! Thank you. Steve
11/20/2019
Joanna F. VERIFIED CUSTOMER
Great customer service and excellent communication. Makes me look forward to future business with this Ford location.
11/20/2019
Randy L. VERIFIED CUSTOMER
Thank's Jody for getting my truck back to me so quickly! Your the best.
11/20/2019
Darrell B. VERIFIED CUSTOMER
Aaron was great and treated me like family. Got me in and all the work completed on time. He set up transportation both ways and kept me apprised of progress the entire day. Other than my pocketbook, it was completely painless! Thanks Aaron and well done Grapevine Ford!
11/20/2019
Leroy W. VERIFIED CUSTOMER
My experience with Jody is always the beyond the best I could ever get!
I am very pleased and always have been with her. 5 stars plus
11/20/2019
Yamilet G. VERIFIED CUSTOMER
Hugo is really nice. He made me feel comfortable talking to me in my first language. He explained everything to me going through all the details and making recommendations. I’ll definitely recommend his service
11/20/2019
Ricardo C. VERIFIED CUSTOMER
Service was great and ken was awesome
11/20/2019
George M. VERIFIED CUSTOMER
Carlos was great to work with. Thank you
11/20/2019
David W. VERIFIED CUSTOMER
Charlie was excellent as my advisor. I am very happy with the service.
11/20/2019
Carolyn H. VERIFIED CUSTOMER
He took great care of us..
11/20/2019
Julie L. VERIFIED CUSTOMER
I’ve been received by RDG twice for services and both times I have been blessed by his kindness, sincerity, and warmth. He works hard to make sure my experience at the MV service dept is exceptional. Thank you, RDG!!