My gas tank is going out because y’all messed up when you fixed a recall. Y’all need to fix my gas tank and give me a rental for free in the meantime.
11/21/2019
Thomas G. VERIFIED CUSTOMER
Jason is my service go to
Always treated professional and does
What he has told me!!!!!
Service is excellent
11/21/2019
Valerie B. VERIFIED CUSTOMER
I was very pleased with my service the day I was in. They did an excellent job and did the work quicker than I expected. Plus my car is so clean, it looked the same as the day I bought it. Thank you so much!????. Very happy customer! Valorie Beck
11/21/2019
JEFF M. VERIFIED CUSTOMER
From start to finish, best service ever from Grapevine Ford. Very well could have saved a relationship from past experiences!
11/21/2019
Teri S. VERIFIED CUSTOMER
Very friendly and helpful. Experience was great
11/21/2019
Trent G. VERIFIED CUSTOMER
Eddie is a fantastic asset to your team and the reason I continue to bring my vehicles back to Grapevine Ford. He’s the only Service Advisor I request by name and work my availability around his.
11/21/2019
Ben D. VERIFIED CUSTOMER
Great service. Alfredo was very professional
11/21/2019
Nathan H. VERIFIED CUSTOMER
Sean was great and kept me informed on my car the whole experience.
11/21/2019
STEVE A. VERIFIED CUSTOMER
Very nice and professional
11/21/2019
THERESA T. VERIFIED CUSTOMER
Pete delivers exceptional customer service every time. I can relax and know he’s looking out for my vehicle in every aspect with integrity. Thank you Pete!
11/21/2019
Renee O. VERIFIED CUSTOMER
Had the car almost two weeks and still failed to fix one of the scratches. Plus it came back dirty.
11/21/2019
Efrein R. VERIFIED CUSTOMER
Great Service and service update status!
11/21/2019
Lacy M. VERIFIED CUSTOMER
Very thorough job
And fairly quick work
11/21/2019
Marla T. VERIFIED CUSTOMER
Thank you
11/21/2019
STEVE S. VERIFIED CUSTOMER
Very good job
11/21/2019
Suzanne B. VERIFIED CUSTOMER
Pete met me immediately when I arrived. He was courteous and professional and explained options for various services that would meet our needs and expectations. Service was completed timely while I waited in the lounge area. Pete personally reviewed the work with me. Great job GV Ford for prompt and professional handling our first service with our new Explorer.
11/21/2019
Alexis G. VERIFIED CUSTOMER
Jody L Mcphail has been incredibly helpful and has kept me informed the entire time.
11/21/2019
Retha D. VERIFIED CUSTOMER
Andrew was very friendly and helpful, and answered all my questions.
11/21/2019
Jefferson M. VERIFIED CUSTOMER
Andrew was very accommodating. Very professional and very helpful and met all of our needs and then some. He went the extra mile to make sure I was taken care of.
11/21/2019
MEGA M. VERIFIED CUSTOMER
You guys really did great, I have Toyota and their service nothing compare to Ford