I was greeted quickly and the process was started almost immediately. The service was over almost a full hour earlier than I was expecting.
2/8/2020
Sue W. VERIFIED CUSTOMER
Great group of employees
2/8/2020
Bryan S. VERIFIED CUSTOMER
Tyler did a great job of thoroughly explaining everything.
2/8/2020
Michael M. VERIFIED CUSTOMER
Great to work with him. Very well explaining what my car needs
2/8/2020
Paul H. VERIFIED CUSTOMER
Great and friendly service!!
2/7/2020
Brent A. VERIFIED CUSTOMER
George takes care of my issues and communicates with me frequently. George is an excellent Service Technician.
2/7/2020
Jon A. VERIFIED CUSTOMER
As always my experience was excellent!
Thanks to Shelah for the great service!
2/7/2020
Valerie G. VERIFIED CUSTOMER
Kenneth stepped in and stepped up when my service advisor had to leave unexpectedly. I appreciate his service and attention to detail. Keep up the great work.
2/7/2020
CHELSEA P. VERIFIED CUSTOMER
Pete is always exceptional. He takes care of my every need and always communicates every thing with me. More people should be like Pete. He is always super professional and very helpful. Pete ensures that every trip to grapevine ford is a memorable one. Thank you for all of your help Pete.
2/7/2020
Paul G. VERIFIED CUSTOMER
My most favorite dealership in over 40 years of vehicle buying
2/7/2020
FELICIA O. VERIFIED CUSTOMER
I didn’t have an appointment- flat tire ended up having to be replaced. They worked me in and got me out quickly.
2/7/2020
Sam S. VERIFIED CUSTOMER
The only bad experience was that the mini detail was not done
2/7/2020
Renato R. VERIFIED CUSTOMER
Mr. Vasquez is an excellent service advisor. Very patient, honest, and provided excellent customer service. He is a good asset to your dealership!
2/7/2020
Kathleen H. VERIFIED CUSTOMER
RGD was such a Gentleman, listened, understood , even when I explained I was getting a migraine.
It's not at all easy driving into lexus or lexus service not having a husband anymore, not knowing exactly what the car needs, or if you'll be taken advantage of, if some man will listen. Not everyone does.
At this point in my life I needed to rely on whatever service assistant I hot. I feel fortunate that it was RGD!
2/7/2020
Luz P. VERIFIED CUSTOMER
Thankiu
2/7/2020
Joseph S. VERIFIED CUSTOMER
Excellent and polite service!
2/7/2020
Lawrence G. VERIFIED CUSTOMER
Evan Frykman has Always treated me professionally and follow through with any and all service issues that have arisen