extremely helpful in solving an ongoing problem. excellent follow up.
3/12/2020
JEFFREY P. VERIFIED CUSTOMER
Brian has become very professional...I saw him help a customer before me, Brian is thorough, polite, talkative in a business efficient manner...Brian doesn’t show a cocky attitude...I’m glad Brian works with me...
3/12/2020
Amy V. VERIFIED CUSTOMER
Tony was awesome and attentive.
3/12/2020
Annette R. VERIFIED CUSTOMER
Jason was awesome and so helpful and kind and explained everything so I could understand it!
3/12/2020
Long N. VERIFIED CUSTOMER
Reliable and willing work with customer
3/12/2020
KRISTA R. VERIFIED CUSTOMER
Jesse did a great job taking care of my new Traverse.
3/12/2020
William M. VERIFIED CUSTOMER
John was a great service Rep. He made it easy
3/12/2020
Shawn A. VERIFIED CUSTOMER
Hassan has continued to be the most friendly honest service rep. Honestly I would recommend my family to my business partners to him due to the amazing conversation and honesty he provides me. There is not a lot of people like Hassan and good people like that are hard to come by. Thank you
3/12/2020
Angel H. VERIFIED CUSTOMER
Robert argued the price of the coupon I provided with an oil change, even though it was valid (provided to me at time of purchase of my truck from midway). Then when I got the invoice at the end the price did not reflect what was done with the discount. I told him I would not sign to pay that amount when that was not the discussed price. He would not let me see the breakdown of the invoice, placing his hand on top holding it down. I asked him to break it down for me because my price was not reflective of the total. He said he wouldn’t charge me the entire price but still wanted me to sign. I told him I would not sign an agreement saying I would pay more because that would mean I authorize the complete payment to be taken and I want an invoice with the correct total with the discount applied. He refused and told me “it’s not like we’re gonna come after you”. I then said I will only pay what we agreed on. He provided horrible customer service from the get go. I will not be returning to him again, and I don’t expect to return to midway as this isn’t the first horrible experience I’ve had.
3/12/2020
Guy C. VERIFIED CUSTOMER
Excellent job, in out smoothly with loaner car, and picking up my car after service was just as smooth
3/12/2020
Glen H. VERIFIED CUSTOMER
Always a great experience with RGD and your service team!
3/12/2020
Chelsea K. VERIFIED CUSTOMER
Pete is a respectful & knowledgeable. He ensured I understood what my vehicle needed.
3/12/2020
John T. VERIFIED CUSTOMER
You are addressing these emails to John, my husband, My name is Linda Tharp and I brought in MY car for service. Please correct your records.
3/12/2020
DAVE K. VERIFIED CUSTOMER
The service was fine and your waiting room, refreshments, and customer rest rooms were exceptional. I was concerned that a service recommended that would cost over $300.00 was offered. A car that is barely a year old, costs over $30,000 and is still under factory warranty should not need that kind of work. Thanks
3/12/2020
JOSEPH D. VERIFIED CUSTOMER
I own a RAM 3500. Not a Land Rover, eh.
3/12/2020
Julia A. VERIFIED CUSTOMER
I am so completely happy with Fiat of Scottsdale and the service I have received. Jon Kenney is always polite, professional and helpful.
3/12/2020
EMMA D. VERIFIED CUSTOMER
Very friendly and attentive with the service. Very pleasant. Very happy with the service