It took much longer than expected to finish my service. If I had known that I I wouldn't have stayed and waited on it because I needed to get back to work. No one came to let me know why there was a delay until I had already been there 3 hours. Other than that I was satisfied with the service
5/6/2020
Charles I. VERIFIED CUSTOMER
Daren is absolutely terrific!
5/6/2020
Krissa G. VERIFIED CUSTOMER
Was lied to and told that my mpp would cover this repair but found out after they had my vehicle for Four days that it doesn’t and now I’m being charged more then my car payment. Then I had to wait two months for my part to even come in.
5/6/2020
Richard G. VERIFIED CUSTOMER
Great Service
5/6/2020
Emily V. VERIFIED CUSTOMER
My service was outstanding on my car. The staff were very friendly wfficent, and accommodating.. could not have been more satisfying!
Thank you !
Emily V
5/6/2020
Kaleb K. VERIFIED CUSTOMER
Done in a timely fashion!
5/6/2020
Burl G. VERIFIED CUSTOMER
While Miguel was very nice & good at communicating with us.....I have to say the technician who worked on our car, wasted our whole day. Freon wasn’t put in Like we had been told it was at first pick up try & A/C was blowing hot air as we drove off. We immediately returned car saying A/C STILL wasn’t fixed! Obviously technician had no attention to detail & no quality control measures are in place by service dept to verify problems ARE INDEED fixed. Not acceptable. Also - Felt $564 was outrageous for such a simple Solution of replacing pressure valve & freon. Had to wait 10+ minutes for cashier to walk check over to Ford dealership to deposit - b/c No check processing machine in Lincoln dealership. AGAIN Not acceptable. You have MANY elderly customers that drive/buy Lincoln’s & write checks, as old school as that is! We Returned several hours later to pick up car AGAIN. Not the experience we hoped for & We will definitely think twice about doing service there again....
5/6/2020
Megan G. VERIFIED CUSTOMER
Thanks Pete!
5/6/2020
Daniel M. VERIFIED CUSTOMER
Jody was great and appreciate her help!
5/6/2020
Nafis A. VERIFIED CUSTOMER
I went to the service center to fix my start problems of my Jeep. The problem was intermittent. I will keep a close watch on the car and let you know if I get the same problem. Overall, it was a pleasant experience of the service. ????
5/5/2020
Carolyn M. VERIFIED CUSTOMER
Good fast service So easy
Thank you
5/5/2020
MONIKA H. VERIFIED CUSTOMER
Sheilah is really great with her professional friendly servce.
5/5/2020
Brian T. VERIFIED CUSTOMER
Sheilah was wonderful! I will definitely come back to see her.
5/5/2020
Marie W. VERIFIED CUSTOMER
Thank you and your service team.
5/5/2020
Chris H. VERIFIED CUSTOMER
Great customer service and constant communication on the progress of my vehicle. They were quick and my car looked great when I Picked it up. Love the fact they supply a Lyft to take me to work and pick me up. Thank you
5/5/2020
Michael S. VERIFIED CUSTOMER
Perfect.
5/5/2020
JOSETTE C. VERIFIED CUSTOMER
Tony is the best and always on time
5/5/2020
Stephen P. VERIFIED CUSTOMER
Received great customer service from the time I drove up to when my car was returned.
5/5/2020
Lilia R. VERIFIED CUSTOMER
The service rep. RGD, provided great customer service