First time here, found on google after moving cross country from CT - very easy to work with, very easy to understand all the issues! Will definitely be coming back
10/10/2023
Cory F. VERIFIED CUSTOMER
Kyle has been the best service rep I have ever had at your dealership
10/9/2023
Robert L. VERIFIED CUSTOMER
Kyle Heckathorn is AMAZING and always goes above and beyond to make a difficult situation bearable. He is a true asset to the service department with his calm and kind demeanor. Kyle is always thorough and makes me feel taken care of with great customer service. The service manager on the other hand never returned my call. Kyle even told him I wanted a call after mentioning how he never returned my call after leaving him a message. He still didn’t call. When I had to bring my truck back for another safety recall yesterday the service manager made eye contact with me and looked the other way. This dealership should be embarrassed to have a service manager who won’t engage with a customer. He shouldn’t even have that title if he wants to avoid the customers.
10/8/2023
Matthew T. VERIFIED CUSTOMER
Kyle is so helpful. Not only does he know the product, but he seems genuinely interested in helping his customers figure out how to get back on the road.
10/8/2023
Deanna B. VERIFIED CUSTOMER
Airpark jeep has been and always be my go to for service. They take care of their customers well. Kyle was extremely helpful and accommodating and went above and beyond to get me back on the road.
10/8/2023
Lillie V. VERIFIED CUSTOMER
Very disappointed that you don’t have a courtesy vehicle. Will not be buying another vehicle from you & will be trying to go to a Jeep dealer for any warranty work that provides a courtesy vehicle for their customers.
10/8/2023
Epi S. VERIFIED CUSTOMER
Absolutely, Kyle always does an excellent job
10/8/2023
Mike R. VERIFIED CUSTOMER
Excellent service.
10/7/2023
Pam R. VERIFIED CUSTOMER
John Otero is a wonderful service advisor. His communication and explanation for repairs is great. John is the best advisor we have ever come across!
10/7/2023
Barry S. VERIFIED CUSTOMER
Richard did an outstanding job. He is very accommodating, knowledgeable and helpful. I would recommend him without qualification.
10/7/2023
Vanessa R. VERIFIED CUSTOMER
Anthony is professional but compassionate! He is responsive when called or text. He is also patient. Allowing a customer to vent about problems unsolved that has nothing to do with him. He remains calm, understanding and kind.
10/7/2023
Sergey M. VERIFIED CUSTOMER
First when I came in. They were very nice to me. But I asked them how much will it cost to diagnose my problem? She told me $165. Then when I came? Can they send you to pay $975? Which I was shocked and the manager was rude. And they tried to get me to pay. Can I was very upset? I will never go back to this place.
10/7/2023
Chris S. VERIFIED CUSTOMER
Richard Small was polite and professional, couldn't ask for more. If I have to have other services in the future I would like to have him again as my service rep.
10/7/2023
David H. VERIFIED CUSTOMER
I felt like he was very genuine and caring.
10/6/2023
The Dkl. VERIFIED CUSTOMER
Don't plan on selling
10/6/2023
Melissa M. VERIFIED CUSTOMER
You have the worst customer service in any dealership I’ve ever gone to
10/6/2023
Todd W. VERIFIED CUSTOMER
Kyle exceeded my expectations. Excellent service all the way through.
10/6/2023
Marc G. VERIFIED CUSTOMER
Kyle was Terrific! He accommodated my schedule, and was right on schedule with the completion time.
10/6/2023
Mark M. VERIFIED CUSTOMER
Anthony was terrific and is the best service advisor I’ve ever had!!!