Alfredo was polite and courteous. His professionalism was top. I will request his help from now on.
6/16/2020
Todd S. VERIFIED CUSTOMER
Service was excellent. Friendly people
6/16/2020
GLENDA R. VERIFIED CUSTOMER
Only service I had was I guess when they washed it when I bought it. Not sure why I was sent this.
6/16/2020
Daniel B. VERIFIED CUSTOMER
Good job!
6/16/2020
NICK F. VERIFIED CUSTOMER
Pete provided great customer service
6/16/2020
Caesar E. VERIFIED CUSTOMER
Hassan was courteous.
6/15/2020
Karina M. VERIFIED CUSTOMER
Thank you for being friendly Tony Fears!
6/15/2020
James S. VERIFIED CUSTOMER
Very good job and very helpful.
6/15/2020
Nelson V. VERIFIED CUSTOMER
Tyler provided excellent customer service, very happy
6/15/2020
Jesse M. VERIFIED CUSTOMER
Alfredo is great and does everything he can to help.
6/15/2020
Abbi C. VERIFIED CUSTOMER
Great service and much appreciated!
6/15/2020
NIKI E. VERIFIED CUSTOMER
I will come back again...
6/15/2020
Hayley W. VERIFIED CUSTOMER
Thank you to all for replacing my battery! :)
6/15/2020
Jeff R. VERIFIED CUSTOMER
The service advisor confused my service appt with another and was mentioning the sunroof when I have no sunroof. I was unhappy that I cannot schedule a specific day to have my truck recall addressed. Svc advisor said I would have to drop it off and they would get to it in a few days. Also, they did not refill my windshield wiper fluid when I got my oil change. I have had other bad experiences here and will no longer be taking my truck to Grapevine Ford got service, even though it is only a few miles from my house. Poorly run service department .
6/15/2020
Ronald M. VERIFIED CUSTOMER
Would have preferred to see employees wearing masks.
6/15/2020
Ana M. VERIFIED CUSTOMER
My service experience was great thanks to Brian!
6/15/2020
Leanna P. VERIFIED CUSTOMER
I am always super happy to return to Lexus mission viejo. You guys are the best