Good Job, Tyler took care of me and got me out on time, thanks
4/7/2021
Melanie C. VERIFIED CUSTOMER
No was greeted me when I drove in. I was just there Friday with my other vehicle and was not told of the price increase, very unprofessional since I book both appointments at the same time. Lastly, when I had asked about what I thought was a recall and was told would he looked into, no one did and I had to ask again. Customer service was not what it should have been.
4/7/2021
Mark W. VERIFIED CUSTOMER
Excellent service.
4/7/2021
Larry R. VERIFIED CUSTOMER
Daren is the best.
4/7/2021
RICHARD A. VERIFIED CUSTOMER
Pete was great. Really helpful. Answered the questions I had and kept me updated throughout the process.
4/7/2021
Kevin R. VERIFIED CUSTOMER
Incredible ford dealership with over the top staff. I'm from Riverside ca and our ford dealership is terrible especially compared to this place. The young man who helped me was extremely helpful and friendly. I'd definitely come back
4/7/2021
Raul L. VERIFIED CUSTOMER
Thanks again for the assistance even that I didn't purchase the vehicle at grapevine ford.
4/7/2021
City Of. VERIFIED CUSTOMER
Thanks Daren!!
4/7/2021
Robert R. VERIFIED CUSTOMER
Great people and excellent service. Thanks
4/7/2021
Glenda S. VERIFIED CUSTOMER
Sean is great. He kept me inform on everything going on. He made me happy spending 1888.with out crying. He is so wonderful ????
4/7/2021
Robert M. VERIFIED CUSTOMER
Tyler was great. Helped me navigate the rental vehicle process well, and was honest about expectations with cost. Ultimately maintenance got completed sooner than expected, and was a great experience.
4/7/2021
Celena V. VERIFIED CUSTOMER
Chris was incredibly helpful! Service was quick and he went above and beyond to make sure I was taken care of as well as my car. I couldn’t have asked for better quality customer service.
4/7/2021
GUNNAR T. VERIFIED CUSTOMER
Jason did a great job with my truck! He made sure I knew every step of the way what was being worked on, how much it was going to cost, and more importantly how much longer it would take!! Excellent!
4/7/2021
LARRY S. VERIFIED CUSTOMER
A very easy experience
4/6/2021
REGINA P. VERIFIED CUSTOMER
I needed help with Enform and I was left waiting...I finally left!
4/6/2021
Debie W. VERIFIED CUSTOMER
It was good
4/6/2021
Slavka B. VERIFIED CUSTOMER
Friendly fast efficient professional
4/6/2021
Byron D. VERIFIED CUSTOMER
Wait time on phone trying to get someone in the service department is much too long
4/6/2021
Arturo M. VERIFIED CUSTOMER
Ivan was the cerritos associate who handled my service visit. He was always professional, polite, and efficient. Everything went well.