Jody was great. Very professional and quick communicator ????
5/21/2021
John J. VERIFIED CUSTOMER
Best service experience so far with Grapevine Ford. I want Jason for ally future service needs.
5/21/2021
Lori M. VERIFIED CUSTOMER
Bob is the best!!
5/21/2021
CYNTHIA E. VERIFIED CUSTOMER
Received excellent service.
5/21/2021
Zaneta M. VERIFIED CUSTOMER
Chris Walker was friendly and polite. Our car was taken care of in the amount of time is was suppose to be. We saw Chris working really hard for the customers since there was only 2 in that department
5/21/2021
Jonathan B. VERIFIED CUSTOMER
Jody was great and communicated quickly with great clarity throughout the process. Thank you!
5/21/2021
Douglas S. VERIFIED CUSTOMER
Isaac is professional and explains the service that will be performed in detail.
5/20/2021
Bridget B. VERIFIED CUSTOMER
I had took my car to check and fix the tire issues low air in tires and then Jacob rolled me into servicing changing filters and transmission flush so I get a call the car is ready but sad to say when I picked up car o said how was the tires Jacob said it has a nail cannot be fixed and I wash shock that Nissan said it was ready when it was dangerous driving with defected tire when I told them I will be traveling and wanted to be safe I told Jacob I have warranty and wanted replaced and I even told them to be safe change both tires I’ll pay for the other one that wasn’t defected wanting the other tire so I had to leave again same day because was not ready and Nissan charged me fir oil change when I get up to a year free and charged tire waste when o took one of the tires and now something hanging from my car at the bottom since they rotated tires very unsatisfied being service not completed and dangerous to drive and over charged paying about $700.00 please contact me ASAP ****-****-xxxx
5/20/2021
Richard K. VERIFIED CUSTOMER
Jamie R. Nava provided me exceptional service as my Cerritos Nissan Service Advisor.
5/20/2021
Timothy L. VERIFIED CUSTOMER
Hassan was very helpful and efficient!
5/20/2021
Mark B. VERIFIED CUSTOMER
Bob took good care of my car!
5/20/2021
Raymond S. VERIFIED CUSTOMER
My representative was very nice, helpful and I enjoyed working with him and your dealership. I was surprised you had some kind of store in the lobby that didn't seem to fit with an auto dealership. I was interested in looking for a Lexus hat and all I saw were housewares?
5/20/2021
Barbara D. VERIFIED CUSTOMER
Service snd efficiency by Daven is always a 10!
5/20/2021
TIM S. VERIFIED CUSTOMER
Only issue was the proof of inspection i left in the cup holder was missing. But i have another copy. So no problem.
5/20/2021
Alan C. VERIFIED CUSTOMER
Great service Kyle knows his stuff quite the gentelman
5/20/2021
JOHN R. VERIFIED CUSTOMER
Jason cares about his clients and I appreciate the support and knowledge he shares.