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Real Reviews from VERIFIED CUSTOMERS
Basilia B. VERIFIED CUSTOMER
Very satisfied thank you very much
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Basilia! We appreciate your business and look forward to years of service with you.”

Miguel C. VERIFIED CUSTOMER
David was awesome!! Since beginning of the process he explained and walked me through it! Great experience with Bakersfield Hyundai and team members, specially David. Thanks for all your help and support!!
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Miguel! We appreciate your business and look forward to years of service with you.”

Rex T. VERIFIED CUSTOMER
I misplaced my wallet after I dropped off my Genesis for service at the dealership. Immensely panicked and worried about the possible identity theft. I called the banks, credit card companies to report lost wallet. I called the Lyft driver whom had recently dropped me off and the car dealership receptionist in hoping they would find my wallet in my car seat or in the Lyft's seat. No luck. Then David Clark called and informed me that my car was ready for pick up. I told him about my misplaced wallet. David offered to look in my car again for the wallet. After 10 agonizing minutes of prayers and hope, David came on the phone and said "I found your wallet!" Tremendously grateful, I told David "THANK YOU". David was pleasant, as always, gave me a big relief smile that represents SERVICE! He understood how I felt since he had lost his wallet in the past. More than words can say, I am truly grateful to have had David as my service advisor again on that day at Bakersfield Hyundai. God bless.
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Rex! We're happy to see that your wallet was recovered! Your kind words will be passed on to Mr. Clark. We appreciate your business and look forward to years of service with you.”

Bedousbea S. VERIFIED CUSTOMER
Was Very pleased with the service to my car today joy is a very good assess for the company job well done
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Bedousbea! We appreciate your business and look forward to years of service with you.”

Armida L. VERIFIED CUSTOMER
David was very friendly, not pushy when I told him my husband would take care of any other problems,the care might have. Thank you again David
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Armida! We appreciate your business and look forward to years of service with you.”

Randal F. VERIFIED CUSTOMER
I haven’t got home yet but my dad said the car runs excellent I appreciate the honesty and keep me informed I’m a truck driver always on the road and I appreciate it David Clark for keeping me up-to-date on everything and you’re such an excellent job I definitely will be coming back to you guys in the future have a nice day thanks again
9/18/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Randal! We appreciate your kind words & we'll be sure to pass them on to our team.”

Cristina R. VERIFIED CUSTOMER
Adrienne was very sweet and patient. In general she was very helpful
9/17/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Cristina! We're happy to see that you had an excellent visit, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Clyde M. VERIFIED CUSTOMER
Adrienne service was exceptional!!! Much appreciated ????
9/17/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Clyde! We'll be sure to pass on your kind words to her. We appreciate your business and look forward to years of service with you.”

Jamie S. VERIFIED CUSTOMER
Adrienne helped me right away. She explained everything to me, since it was my first time using the service dept. I appreciated her for being so nice.
9/17/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jamie! We appreciate your business and look forward to years of service with you.”

Christina A. VERIFIED CUSTOMER
Thanks again David for the awesome service.
9/17/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Christina! We appreciate your business and look forward to years of service with you.”

Elizabeth M. VERIFIED CUSTOMER
When I picked up my vehicle and drove off it was acting worse than before. When I arrived at my destination and opened the hood. I discovered the engine cover was not secured and was rattling under the hood. I also found a loose connector on one of the ignition coils. Found two bolts loose on two other ignition coils. One of those two was so loose it was able to spin almost a quarter turn. I did not feel safe driving the vehicle after this discovery as I do not know what else could have been left poorly attended.
9/16/2021

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see this, Elizabeth. At your convenience, please call Sandro Davalos at 661-834-5300.”

Richard B. VERIFIED CUSTOMER
The process was easy and faster than expected. Thank you Joey Cortez for the fantastic service.
9/16/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for the kind words, Richard! We'll be sure to pass them on to Joey. We appreciate your business and look forward to years of service with you.”

Sandra C. VERIFIED CUSTOMER
Thankfull of the service served , Helped a family out ,thanks to Joey cortez ????????
9/16/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Sandra! We appreciate your business and look forward to years of service with you.”

Quentin K. VERIFIED CUSTOMER
Great service & joey is very friendly & polite!
9/16/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Quentin! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Lysa F. VERIFIED CUSTOMER
I am with Hyundai BECAUSE if thE of your service dept. Im very happy with my service writer... David Clark. Thank you.
9/15/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lysa! We appreciate your business and look forward to years of service with you.”

Wendy C. VERIFIED CUSTOMER
Great service. Scheduled an appointment online. Service was done within an hour. LYFT was also provided to bring me back home and to pick up my car once it was ready. Advisor explained to me the services I needed and gave me estimates.
9/15/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Wendy! We appreciate your business and look forward to years of service with you.”

Daniel H. VERIFIED CUSTOMER
Very helpful person.
9/15/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Daniel! We appreciate your business and look forward to years of service with you.”

Cheryl H. VERIFIED CUSTOMER
David was very professional and nice.
9/14/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Cheryl! We'll be sure to share your kind words with David. We appreciate your business and look forward to years of service with you.”

Brian W. VERIFIED CUSTOMER
The car wash was horrible. It was so bad the service person said to bring it back so they can do it again.
9/13/2021

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see this, Brian. Our apologies. We'll be sure to pass on your feedback to the appropriate department.”

Kari P. VERIFIED CUSTOMER
Great customer service and work was completed quickly!!
9/12/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Kari! We appreciate your business.”