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Real Reviews from VERIFIED CUSTOMERS
Michael S. VERIFIED CUSTOMER
Gilbert was friendly, helpful and professional.
10/10/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Michael! We'll be sure to pass on your kind words to Gilbert. We appreciate your business and look forward to years of service with you.”

William C. VERIFIED CUSTOMER
In my notes when I made the appointment, I indicated that I needed to have the washer checked because there is fluid in the reservoir but when I depress the wash button, no fluid comes out. I didn't mention it at the initial interview, but I know I indicated it when I made the appointment. Therefore it has not been looked at and the problem still remains
10/10/2021
Vanessa S. VERIFIED CUSTOMER
David was fantastic. Super nice and always smiling. I always feel like it's a hassle to get my car serviced but not with you guys. Thank you!
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Vanessa! We'll be sure to pass this on to David. We appreciate your business and look forward to years of service with you.”

Jessie M. VERIFIED CUSTOMER
Thank you once again David Clark for your excellent and professional customer service. Always a pleasure doing business with you and your excellent service team.
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jessie! We're happy to see that you had an excellent visit with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Mohammad H. VERIFIED CUSTOMER
While fixing my vehicle, the repair techs caused a chip in the paint. They also did not complete the request repairs, leaving them about 80% done with no explanation. I have scheduled a second appointment to follow-up. Techs were also unable to program my vehicle key. I'm not sure what the issue was since I ended up managing to program it myself. I purchased a Smart Pro device myself, programmed the key in my bedroom, and returned the device. It was already a hassle getting the initial warranty repair of my vehicle set up, I'm hoping this follow-up appointment can finally get things sorted. I will say that every employee was SUPER courteous. I was treated nicely by everyone involved, and my issues aren't with any employees at all. Just with the overall hassle in setting up the right warranty repair only to have the repair itself incomplete with no reason as to why.
10/9/2021
Linda T. VERIFIED CUSTOMER
David is the best service advisor. High marks for David. Thank you for the great service.
10/9/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Linda! We appreciate your business and look forward to years of service with you.”

Nia A. VERIFIED CUSTOMER
She is always very nice and sweet and had no issues with her :)
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Nia! We appreciate your business.”

Guadalupe V. VERIFIED CUSTOMER
Joey is the best!
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Guadalupe! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you.”

Stephen W. VERIFIED CUSTOMER
Very organized service dept. personable and friendly service agents. All the scheduled service items were completed plus a couple of issues that were discovered and taken care of.
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Stephen! We appreciate your business and look forward to years of service with you.”

Katayoun B. VERIFIED CUSTOMER
Great attitude and professionalism
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share your kind words with us, Katayoun! We appreciate your business and look forward to years of service with you.”

John D. VERIFIED CUSTOMER
Great customer service; Adrienne's professionalism met my expectations.
10/8/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, John! We appreciate your business and look forward to years of service with you.”

Quinn R. VERIFIED CUSTOMER
Always happy with the service David is able to provide me, regarding my Genesis
10/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Quinn! We appreciate your business and look forward to continuing years of service with you.”

Judy W. VERIFIED CUSTOMER
Glad It got fixed!!
10/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Judy! We appreciate your business and look forward to years of service with you.”

Lora C. VERIFIED CUSTOMER
David is amazing
10/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Lora! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service.”

Royshanae V. VERIFIED CUSTOMER
David was awesome with keeping me updated while my baby was away! He kept me updated, made my belts and hoses a decent price! Over all, his customer service was incredible!! Thank you David.
10/7/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Royshanae! We appreciate your business and look forward to years of service with you.”

Liz M. VERIFIED CUSTOMER
Once again Hyundai service was excellent and Joey Cortez was awesome and professional everyone was so nice and friendly. Thank you all for all you do.
10/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Liz! We appreciate your business and look forward to years of service with you.”

Alexandra A. VERIFIED CUSTOMER
Joey took me as a walk in and allowed me to get in and out so quickly. I was thankful for the mechanic as well. Such a wonderful visit and made it so painless
10/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Alexandra! We appreciate your business and look forward to years of service with you.”

Mack W. VERIFIED CUSTOMER
David is the best. The reason I trust my vehicle to Bakersfield Hyundai is David. He is the reason I will purchase my next vehicle there so David can take care of it.
10/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Mack! We appreciate your business and look forward to years of service with you.”

Kristine T. VERIFIED CUSTOMER
Service was great thank you
10/6/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Kristine! We appreciate your business and look forward to years of service with you.”

Angel C. VERIFIED CUSTOMER
He extremely well informed about my car and what I needed. He was polite and helpful
10/3/2021

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Angel! We appreciate your business and look forward to years of service with you.”