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Real Reviews from VERIFIED CUSTOMERS
Diana G. VERIFIED CUSTOMER
Very pleased with the service at Bakersfield Hyundai. Was very helpful with getting me transportation from work to pick up my vehicle. Thank you!
2/18/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share your experience with us, Diana! We appreciate your business and look forward to years of service with you.”

Denise J. VERIFIED CUSTOMER
Adrienne greeted us with a smile very friendly a breath of fresh air , explained everything and kept me up to date on my 2020 Hyundai Sonata, let us know that it would be out shortly, it’s nice to walk into a business where customers are still a priority thank you Adrienne for a great experience ????????
2/18/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share your kind words with us, Denise! We appreciate your business and look forward to years of service with you.”

Sabrina C. VERIFIED CUSTOMER
Took longer than expected but David was very friendly and kept me updated frequently
2/18/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Sabrina! We appreciate your business and look forward to years of service with you.”

Eddie A. VERIFIED CUSTOMER
They did a exelent service.
2/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for your kind words, Eddie! We appreciate your business and look forward to years of service with you.”

Audrey M. VERIFIED CUSTOMER
I took my car to get service on my day off during my vacation and had other errands to run. Gilbert was so friendly and nice. My car was done super fast. You can tell Gilbert really cares about his customers!
2/17/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Audrey! We'll be sure to pass this on to Gilbert. We appreciate your business and look forward to years of service with you.”

Jesus G. VERIFIED CUSTOMER
Excellent work
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Jesus! We'll be sure to pass on your kind words to our team.”

Fernando A. VERIFIED CUSTOMER
Professional and great customer service
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Fernando! We appreciate your business and look forward to years of service with you.”

Darrell B. VERIFIED CUSTOMER
I trust my service advisor David. He always keeps me informed about my service needs and problems. The biggest reason I would buy another Hyundai is because of the confidence I have in my service advisor, David.
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Darrell! We appreciate your business and look forward to years of service with you.”

Daniel F. VERIFIED CUSTOMER
Was satisfied with service
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, Daniel! We appreciate your business and look forward to your next visit.”

Howard L. VERIFIED CUSTOMER
My issue remains unresolved. I spent 5-6 hours in the waiting room only to be informed that the Hyundai website was unavailable to download the possible fix to my issues. The ticket remains open.
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“We're so sorry, Howard! At your convenience, please call Sandro Davalos at 661-834-5300.”

Raymond G. VERIFIED CUSTOMER
As before Adrienne exceeds customer service. Always a smile, very well spoken and of course takes care of the customer. Everything service advisor should mimic her on how to take care of your customers.
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share your kind words with us, Raymond! We'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Lidia M. VERIFIED CUSTOMER
I like how quick service to help so I'm thankful for that
2/16/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Lidia! We'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.”

John W. VERIFIED CUSTOMER
I was completely satisfied with my service!
2/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you, John! We appreciate your business.”

Sam C. VERIFIED CUSTOMER
The problem is still there. The new part I paid for them to install did not fix the issue. I'll be returning next week.
2/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“We're sorry to see this, Sam. We hope this next visit fixes the issue.”

Cheng M. VERIFIED CUSTOMER
Loved how friendly the staff was and how quickly everything went despite being slammed with multiple guests! Joey greeted us, got us started, apologized for the wait, and kindly let us know when our vehicle was finished! Great customer service despite the rush!
2/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Cheng! We appreciate your kind words and your patience.”

Sonja B. VERIFIED CUSTOMER
David is always amazing! He is the reason, along with his excellent customer service, that I bring my car there.
2/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Sonja! We'll be sure to pass this along to David. We appreciate your business and look forward to continuing years of service with you.”

David C. VERIFIED CUSTOMER
Gilbert took good care of us and our car. His customer service is #1!
2/15/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, David! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.”

Michael B. VERIFIED CUSTOMER
Michael was absolutely fantastic he listed to my needs and delivered! Your service department took excellent care of my Genesis and I was confident that Michael and his team would take quality care of my son-in-laws older Hyundai that is crucial to his young career.
2/14/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Michael! We appreciate your business and look forward to years of service with you.”

Norma Jean. VERIFIED CUSTOMER
Adrienne was friendly, courteous, efficient snd made sure I was satisfactorily aware of all the services done to my car. A very pleasant and helpful personality. I had a question about a ding in my windshield and she referred me to a local dealer who specializes in that kind of work. I’m a very satisfied customer.
2/13/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to share this with us, Norma Jean! We're happy to see that you had such an exceptional experience with us, and we'll be sure to pass on your kind words to Adrienne. We appreciate your business and look forward to years of service with you.”

Jean D. VERIFIED CUSTOMER
Custome service is very good!
2/13/2022

Bakersfield Hyundai Auto Repair Service Replied:

“Thank you for taking the time to review us, Jean! We appreciate your business and look forward to years of service with you.”