Hi,
David Clark was very friendly and reassuring, I will request him anytime I have issues going forward.
9/19/2019
Rosalie W. VERIFIED CUSTOMER
I am pleased that you could take me in on emergency basis because I had to call AAA twice for what I thought was starter button problems.i was surprised that U found mice footprints under the hood. A long scratch across 2doors upset me. I'm sure they were not there prior to service. I'm not happy that after 2 hours of time the bulbs could not be changed behind the vizor and by the mirror. Nor am I satisfied that there is no way to correct a faulty gas gauge reading every time it gets low. It just drops from 3 lines level to empty. Is this a manufacturing defect kept secret? It's been like this for at least a year. I will not want to purchase my #4 Hyundai. Now I need to make a special trip for light bulbs!
9/19/2019
David L. VERIFIED CUSTOMER
David definitely went above and beyond to meet take care of me and my vehicle. I was very impressed
9/19/2019
Obdulia A. VERIFIED CUSTOMER
He was very nice and kind to us and didn’t not give us the run around definitely going back when anything is wrong with my car thank you David Clark.
9/19/2019
Dorothy M. VERIFIED CUSTOMER
Employees were helpful & polite.
9/19/2019
Kathrine B. VERIFIED CUSTOMER
Excellent service as always!! Would never take my car anywhere else!!
9/19/2019
Mireya A. VERIFIED CUSTOMER
I received excellent service and I was kept informed and updated on the progress of my vehicle .
9/18/2019
Clara A. VERIFIED CUSTOMER
Yes he was very helpful
9/18/2019
Jonathan F. VERIFIED CUSTOMER
Great fast and excellent service
9/18/2019
Doris H. VERIFIED CUSTOMER
I always like to take my car to the dealership. David was friendly, fast, and efficient.
9/18/2019
Daniel M. VERIFIED CUSTOMER
Everything was exceptional ????????
9/18/2019
Kenny S. VERIFIED CUSTOMER
Thank you for honoring the warranty! I was glad the warranty went into effect. I went in with my 2013 Hyundai sonata for the engine to be replaced, thank you for that. However, the vehicle came back to me with my radiator damaged, cracked from a corner. My vehicle was not damaged from the radiator when I took it in Bakersfield Hyundai dealership. I did some research on how the engine is removed and how in that process the radiator is removed from the vehicle as well. I believed my radiator was damaged at Bakersfield Hyundai dealership and I would like you to fix those parts that where damage. Thank you!
9/18/2019
Claudia S. VERIFIED CUSTOMER
There very helpful and I love the way they attended me happy doing business with them
9/18/2019
John W. VERIFIED CUSTOMER
Very professional service and kept me informed
9/18/2019
Adrian B. VERIFIED CUSTOMER
Everything was just I have expected
9/17/2019
Marieta W. VERIFIED CUSTOMER
Great employee and good representative
9/17/2019
Jennifer R. VERIFIED CUSTOMER
The girl I scheduled with apparently forgot to save my appointment, then the fob that was needed has to be ordered despite the sales department knowing I needed a key w/fob replacement since I purchased my car almost a month ago. So no we have to take another day off of work since I keep getting told no appointments on Saturdays, just to bring my car back again.