Joel angulo was very nice and helped me with all my needs that I needed on my truck. Did the recall and inspections that i needed done. Showed me where the waiting room was and even offered me a ride to my home. Was nice enough to tell me he would be going on lunch and then come back and check on my truck. As soon as he came back went right away to check on it and Let me know what was wrong and needed to be done. Great customer service i will definitely be back
1/24/2020
Mateo M. VERIFIED CUSTOMER
My favorite ford maintenance shop to come in.
1/24/2020
Margaret T. VERIFIED CUSTOMER
Pleasure working with Jason Yee. He was very professional and kept me informed throughout the day. Excellent service,
1/24/2020
Rafael F. VERIFIED CUSTOMER
But really bad service and they’re really bad experience with Edgar
1/24/2020
Home Delivery. VERIFIED CUSTOMER
Professional, friendly and very thorough. Great communication.
1/24/2020
Richard C. VERIFIED CUSTOMER
Tire rotation, oil and filter change were handled quickly and professionally.. I was very pleased with the service. Service writer Edgar was courteous and professional and so is George who greeted me when I first drove up. I will continue using Ford of Orange for all my service needs. Thank you.
1/24/2020
Christopher W. VERIFIED CUSTOMER
Jason was excellent. Because of his customer service and my experience with him, Ford of Orange has earned a new customer.
1/24/2020
Andrea B. VERIFIED CUSTOMER
All good. No issues. Ford of Orange is the best
1/23/2020
Sandra A. VERIFIED CUSTOMER
Very personable, courteous add friendly! Loved working with Jason. I hope he’s there the next time I come to have my car serviced. He did an excellent job!
1/22/2020
Jaime N. VERIFIED CUSTOMER
Still experiencing the same issue with the entertainment system. Not as prominent but still there. The trucked was washed, I did a second look to see if it was washed..less than so so job. So far it was just ok..
1/22/2020
Robyn M. VERIFIED CUSTOMER
Ross was great!!
1/22/2020
Esteban B. VERIFIED CUSTOMER
I had never been in such a situation a lousy service with incredible lies and delays I hope never to be there again in your services and much less recommend to someone there are many other Dealers Where can I try to see if they have better services.
1/22/2020
Daniel L. VERIFIED CUSTOMER
Yes
1/22/2020
Laura C. VERIFIED CUSTOMER
Lou is great! No complaints about him, always courteous and helpful. But I was scheduled with the department for a recall to have the powertrain control module reprogrammed, however there was no reprogram available for my car so it was a little bit of a wasted trip this past Monday.
1/22/2020
Scott W. VERIFIED CUSTOMER
Lou was very knowledgeable and easy to talk to about the situation with my vehicle. The warranty was a huge plus for me and having the loaner car was awesome. I plan on making myself a Ford of Orange regular with service or purchasing a vehicle in the future..
1/22/2020
Juan V. VERIFIED CUSTOMER
I was satisfied but the car is driving a little different now. Can’t quite pinpoint what it is but it just feels odd.
1/22/2020
Kathryn D. VERIFIED CUSTOMER
Ross did a great job helping me.
1/21/2020
Alfonzo A. VERIFIED CUSTOMER
Necesito que le cambien las pastillas de los frenos de mi carro
1/20/2020
Najeeb D. VERIFIED CUSTOMER
Edgar was Super nice and helpful I showed up without an appointment he still took me in and got me into a loaner they took care of my truck leaking problem and got me back on the road Faster than I anticipated Super great service honest friendly staff would definitely recommend best ford dealer in California