Courteous and prompt efficient service. Thank you.
4/20/2019
Delphine W. VERIFIED CUSTOMER
Professional, explained everything, responsive to questions.
4/20/2019
Kaartiga S. VERIFIED CUSTOMER
Polite, professional, very nice to work with
4/20/2019
Elizardo F. VERIFIED CUSTOMER
Fadi and the team always do an excellent job. Thanks so much.
4/20/2019
Kathleen S. VERIFIED CUSTOMER
Richard was great re the dead battery in my car:) I drive my car to the dealer waited until it was replaced. I should have checked to see if it was covered under the warranty bc I almost had the CSAA driver put in a new one...I had two days of dead batteries and tow truck drivers jumping it to start up:(
4/20/2019
Cecilio L. VERIFIED CUSTOMER
Excellent service! At every step of the process . Thank you.
4/20/2019
Jay H. VERIFIED CUSTOMER
They did a fantastic job.
4/20/2019
Agnes S. VERIFIED CUSTOMER
He’s very nice and taking care what I need.
You gave me a great service!
4/19/2019
John A. VERIFIED CUSTOMER
At time of appointment, I was told service would only be 20 minutes. Not so!
I rec’d message from Fred that car would be ready at 11:15 and to call if shuttle required. Called, transferred to someone with only voice mail response. Left message, but never received a response.
4/19/2019
Heather D. VERIFIED CUSTOMER
Thanks for being so friendly, efficient and professional!
4/19/2019
Dimitry B. VERIFIED CUSTOMER
Excellent service as always
4/19/2019
Mat K. VERIFIED CUSTOMER
Winston was fine. No issues there. When trying to get a shuttle ride from work to Putnam Lexus, it took 10+ calls over 5 hours. Miserable consumer experience
4/19/2019
Chris K. VERIFIED CUSTOMER
Great job as usual
4/19/2019
Brooke H. VERIFIED CUSTOMER
The invoice presented was $500 over the quoted price over the phone!! Ridiculous. He reduced it after I mentioned the phone quote.
I no longer trust your services. You have lost a customer. I do not support this kind of scam.
4/19/2019
Kim J. VERIFIED CUSTOMER
Very quick and professional!
4/19/2019
Avner B. VERIFIED CUSTOMER
Winston Lam was excellent
4/19/2019
Larry G. VERIFIED CUSTOMER
So far your service level has continued to exceed expectations
4/18/2019
Larry W. VERIFIED CUSTOMER
Fred and whole team are terrific!
Thanks,
Larry
4/18/2019
Carelle K. VERIFIED CUSTOMER
Fadi is an exceptional representative of SERVICE in its finest sense. The excellence of the Lexus brand as well as your Putnam organization shines with Fadi's attention to his clients and their vehicles.
4/18/2019
Maha R. VERIFIED CUSTOMER
Fadi did a great job, would like to request to have him to service my car in the future as well.