Loved our service rep, Alma. She was knowledgeable and went out of her way to help me.
Best Putnam Lexus experience since we bought the car in 2017!
9/8/2023
Robert C. VERIFIED CUSTOMER
Fred was a great representative for your service department. He is considerate, trustworthy and honest. He will be truly missed
9/8/2023
Alan B. VERIFIED CUSTOMER
David was extremely helpful and is an excellent representative of Putnam Lexus
9/8/2023
Xunhai H. VERIFIED CUSTOMER
No longer received reminder for services.
9/8/2023
Andrea S. VERIFIED CUSTOMER
Everything went smoothly and it was nice to get the rides to and from the dealership. I was not happy that I wasn’t able to talk to a tech person as I still have questions about some settings.
9/8/2023
Linh D. VERIFIED CUSTOMER
Thank you for the service. George Aguirre is excellent - courteous, friendly, efficient, responsive. Glad he’s assigned to us.
9/7/2023
Edmond C. VERIFIED CUSTOMER
Excellent service! Mario was the best!
9/7/2023
Daniel L. VERIFIED CUSTOMER
Thanks
9/7/2023
Dhirendra S. VERIFIED CUSTOMER
Very good customer service
9/7/2023
Chris M. VERIFIED CUSTOMER
David provided me with a great experience during my recent repairs at Putnam Lexus. David was very professional, courteous and timely with his communications and ensured all of my inquiries and requests were heard and addressed. Could't ask for more from a Service Representative and can only hope all of my future service experiences are as smooth. David is a tremendous asset to the Putnam Lexus Team.
9/7/2023
Fereshteh V. VERIFIED CUSTOMER
excellent and courteous
9/7/2023
Quang T. VERIFIED CUSTOMER
David was very helpful and kind, thanks David!
9/7/2023
Betty S. VERIFIED CUSTOMER
Randy is the best
9/7/2023
Bara W. VERIFIED CUSTOMER
It was not the service rep’s fault however the service report came back saying my tires were very low in tread and needed to be replaced. Upon further examination by the head of service it was determined this was not the case. So based on that I was not completely satisfied, but the service department is addressing the issue. So that is good.
9/6/2023
Elizabeth O. VERIFIED CUSTOMER
Mario was very friendly and set correct expectations.
9/6/2023
Varvara K. VERIFIED CUSTOMER
Everything was great!
9/6/2023
Horace Jay. VERIFIED CUSTOMER
Great customer service
9/6/2023
Lori B. VERIFIED CUSTOMER
Mario did a great job at checking my car in and the service done in a timely manner.