My FOB replacement service by Randy was done promptly and smoothly.
4/14/2024
Angela J. VERIFIED CUSTOMER
Randy is very informative and nice!
4/13/2024
Mayumi I. VERIFIED CUSTOMER
Ben did take care of my beautiful IS for regular maintenance and my important request.
4/13/2024
Audrey M. VERIFIED CUSTOMER
Easy to schedule online; appreciated the text reminder; driving into the service center, passing off the keys, short efficient discussion regarding the service - altogether easy and quick; turnaround service was within timeline stated; car was beautifully detailed and cleaned.
4/12/2024
Konstantin B. VERIFIED CUSTOMER
Just perfect !
4/12/2024
James K. VERIFIED CUSTOMER
Great service Ben was easy to work with
4/12/2024
Lauren Z. VERIFIED CUSTOMER
Mario was great. He made sure to be in constant communication with my while my car was being repairs and he also took the time to listen to and address my concerns regarding price and timing.
4/12/2024
Kelly S. VERIFIED CUSTOMER
Randy is friendly and knowledgeable. He doesn’t pressure me to get services done before they are needed but does let me know when it is finally time to do so, like with my brakes. I appreciate his honest feedback. He is my preferred service representative.
4/12/2024
Quintard G. VERIFIED CUSTOMER
George Aguirre did a wonderful job and we were very pleased!
4/12/2024
Richard K. VERIFIED CUSTOMER
Thanks for your help, Mario!
4/12/2024
Christine R. VERIFIED CUSTOMER
Love George.
Hate these surveys.
4/12/2024
Barbara E. VERIFIED CUSTOMER
Mario did a great job ,taking care of me. The team at Putnam service desk is the BEST! So kind, friendly and helpful!!
4/12/2024
Veena K. VERIFIED CUSTOMER
Mario is very professional - always job well done. Lexus should be very proud to have him on board.
4/11/2024
Pakk,Llc (. VERIFIED CUSTOMER
Randy is super helpful and professional. Felt like we were in great hands!
4/11/2024
Hiroaki K. VERIFIED CUSTOMER
Great service! Will come back to him!
4/11/2024
Lynne R. VERIFIED CUSTOMER
As always, Randy was friendly, competent, and reliable.
4/11/2024
Rajen J. VERIFIED CUSTOMER
Love working with Alma. She takes very good care.
4/11/2024
Ofelia M. VERIFIED CUSTOMER
Very patient and communication skills are excellent. Explain step-by-step on car needs.
4/10/2024
Freddie A. VERIFIED CUSTOMER
I love her personality. Very attentive and accommodating. Lexus is blessed to have her as an employee.