This is the second time and he has offered me a very good service.
Kudos to chance.
5/27/2020
Randy C. VERIFIED CUSTOMER
Your welcome.
5/27/2020
Gregory E. VERIFIED CUSTOMER
Yes this time
5/25/2020
SIRISH P. VERIFIED CUSTOMER
The staff at Infiniti Springfield service are excellent always accommodating always service oriented that’s why I bought my second car from them
5/25/2020
Darrell B. VERIFIED CUSTOMER
Thank you.
5/24/2020
Misty R. VERIFIED CUSTOMER
Debbie was Great! She took Great care of us!!
5/24/2020
Janet H. VERIFIED CUSTOMER
Great service. Didn’t have to wait long.
5/24/2020
Lynne C. VERIFIED CUSTOMER
I appreciate their kindness and great service. I would recommend them to anyone in the Springfield area or to anyone passing through needing service.
5/23/2020
Mark B. VERIFIED CUSTOMER
They were great
5/23/2020
Dennis H. VERIFIED CUSTOMER
Larry did a fantastic job of explaining what was being done with the car. He allowed me to see the filters and explained in detail the work that was done and why it was necessary. He acted like he owned the dealership and took great care and making sure I was satisfied.
5/23/2020
Randy B. VERIFIED CUSTOMER
Pleasant experience, everyone did their best to ensure speedy visit. Very happy with the service department.
5/23/2020
David D. VERIFIED CUSTOMER
Debbie was on top of keeping me informed on the maintenance status of my truck. I had questions and she answered them completely. She is an excellent Customer Service Technician.
5/23/2020
Crystall J. VERIFIED CUSTOMER
I was very thankful that they were able to work me in on a very busy day.
5/23/2020
James A. VERIFIED CUSTOMER
My car was unlocked. I have personal and valuable things in it.
Normally I get greeted and former service advisors knew my name and what service I had scheduled.
At the end, wasn't explained what services are going to be needed done soon.
5/23/2020
Vickie Z. VERIFIED CUSTOMER
I purchased my vehicle in December and I shared my concern to Debbie that my tires were already down to 4/32nds and asked for them to check my alignment. I was told that the alignment machine wasn't set up for a 2019 Blazer. She also said she would call me when it was ready. That was 3 weeks ago. These tires are rated for 50,000 miles and I am at 23,000 miles. I don't feel safe driving like this and I do a lot of driving as this is my work vehicle.
5/22/2020
Rebecca D. VERIFIED CUSTOMER
Austin did great! He’s very kind, and has never hesitated to answer any questions I had. I had a great experience with him both times I brought my car in. Great job, Austin!!!
5/22/2020
Brandon H. VERIFIED CUSTOMER
Sean thanks for everything and your professionalism. Have a great and safe Memorial weekend.
5/22/2020
Rick U. VERIFIED CUSTOMER
I was very pleased with Austin. The entire staff was very friendly.
5/22/2020
Spring F. VERIFIED CUSTOMER
He was very nice and kept me informed on my vehicle!
5/22/2020
Dustin W. VERIFIED CUSTOMER
We were traveling through town and noticed we had a gas leak and called reliable Chevy and the minute we called on the phone to when we paid out and pulling out, Sean bent over backwards to help us and make sure we kept up to date the second he had any information for us. We felt so secure and good dealing with him. Our last time we dropped our car off at a different dealership it was 3 weeks before we got it back. They got the part in and had the car fixed in no time and even had to get the part from out of town. They went ahead and fixed a recall that needed to be fixed.