Reliable Chevrolet Auto Repair Service

Thank you Debbie for all that you do for me. Top notch as always. I am committed to your service department because of the level of care I receive from Debbie. AMY H

I think Nick does a great job with one-on-one communication. It definitely didn't feel as if he was yanking my chain on anything, and sincerely addressed my concerns. He went above and beyond my initial expectations, and I am very grateful for his help. While sometimes it was a bit tough to get a hold of him, I would not hold him accountable for this misstep whatsoever. I understand Reliable Chevrolet has a large amount of volume, and you do your best to accommodate all of your customers wants and needs. I appreciate that especially because it means I don't have to drive all the way to Aurora. :) However, the reason I don't blame Nick for the difficulties in correspondence is because it isn't explicitly his job to make sure things don't fall through the cracks. His job, from my perspective, is to take care of me, which I think he did very well, when I got a hold of him. And people get busy, they forget, or all hell breaks loose; so even from a management perspective, I can understand things falling through the cracks. I wanted to say a lot of this because I've heard you guys get a bad wrap for a long time, and I think that's a shame because everyone I've interacted with when I'm in the building is kind, attentive, and I believe is really there to help me out. The negative image I think stems from organization, which is the responsibility of management. You guys have an incredible staff; kind, courteous, and hard working. I hate to see them have a bad reputation because of something as simple as, "Set a reminder to call this person back at X time." Overall, I've had a pretty reliable experience ;) and I'd like to continue to bring my vehicles there, while confidently recommending your business to other people. If there's anything I can do to help, please let me know! ~Terrence F

I had an amazing experience with Alex! He was extremely knowledgeable, kind, and kept me in the loop about everything that was going on in a very timely manner. Could not be more pleased with my experience and I will definitely continue to come back because of his fantastic customer service.

Quick service for amount of people and friendly staff

Chandler did an amazing job keeping me informed every step of the way, installing my career in the loaner car and reinstalling back in my car. We had a great experience and we will definitely come back.