Damon is great. He helped me coordinate with him to resolve my repair. He answered my questions and kept me updates throughout the whole process. Great customer service.
12/15/2022
Jesse S. VERIFIED CUSTOMER
Had a great experience. Took ownership and fixed the issue asap with exemplary service always!
12/11/2022
John M. VERIFIED CUSTOMER
I was real happy with the service so I will get a good review
12/11/2022
Sam C. VERIFIED CUSTOMER
I made an appointment to have my Camaro’s MyLink serviced, as it stopped working. I drop my car off and am sent to Damon. Damon made it a strong point he would call me as SOON as he found out what’s wrong with the MyLink. More than a day goes past, I call to see what the deal is with my car. I get transferred to Damon, who doesn't answer, so I leave a message. No return of my call. So about 5 hours pass and I call back. I get transferred again to Damon which was almost impossible to reach him. He tells me that once they rebooted my Chevy MyLink, they found no problem with it and it worked perfectly. So my car had been ready for all this time and I had nobody call to tell me. Absolutely ridiculous. As I’m getting ready to leave, they go to get my car and it takes them almost 30 minutes because they LOST my keys and had 3 staff members searching for it. It made me late for work and I had to explain to my boss how Tom Bell Chevy lost my keys after an already horrible experience. Absolutely embarrassing and unprofessional. Definitely will not be returning.
12/10/2022
Matthew N. VERIFIED CUSTOMER
Angel was amazing. Super attentive and cared about our concerns and made sure we were taken care of with world class service!
12/9/2022
Eduardo P. VERIFIED CUSTOMER
Im happy with Tom Bells service.It took a little longer then 30 mins like 1 1/2 hr but thats understand able .Ajob well done I've been comeing to Bell for many yrs i own two Equinoxs an impala i plan to be coming back for many yrs. Also my friends i shell tell Thank you again Mr.Eduardo P
12/8/2022
Marti G. VERIFIED CUSTOMER
they did nothing for my car and told me to go to ford . ..
12/7/2022
Sade M. VERIFIED CUSTOMER
Dan is the Greatest ! Always Sweet & Caring
12/5/2022
Cheryl C. VERIFIED CUSTOMER
Tom Bell has earned my loyal business. The service team resolved an issue that another dealership told me didn’t exist. Annette was amazing. Keep up the good work all!
12/5/2022
Deborah H. VERIFIED CUSTOMER
Daniel was very thorough when explaining all my options . He was not pushy or trying to scare me into making unnecessary purchases for my vehicle. His communication with myself as well as staff was professional and courteous! When picking up my vehicle he made sure I was happy with the work and took time making sure everything was done correctly! I would definitely recommend him in the future! Excellent customer care!
12/3/2022
Shelley G. VERIFIED CUSTOMER
Damon explained things well. Thank you
12/2/2022
John M. VERIFIED CUSTOMER
Utterly fantastic! Easily the best service I've ever had.
11/30/2022
Mike Y. VERIFIED CUSTOMER
Thank you Annette for excellent service
11/27/2022
Lawrence K. VERIFIED CUSTOMER
Excellent customer service Annette Book
11/26/2022
Shaun L. VERIFIED CUSTOMER
Very helpful gave many options listened and understood my concerns.
11/25/2022
Rick C. VERIFIED CUSTOMER
I feel really overcharged and cheeted 1500 to diagnose the car u guys have computers for
11/25/2022
James M. VERIFIED CUSTOMER
Excellent customer service. Dan made sure I was tooken care of and helped me with getting transportation home and back to the dealership. He made the process easy and I was also able to get an alignment done at the same time.