Howard didn’t seem to know the computer system and just seemed overwhelmed! I was there waiting 3-1/2hrs for a oil change and front end alignment
4/22/2019
Edgar M. VERIFIED CUSTOMER
I definetely appreciated my experience with Damon Chero. He thoroughly explained to me the type of service my vehicle was going to get and also visualy let me see a problem that needed to be corrected. He was quick to let me know that it was covered by the power train warranty and made me an appointment. He was professional and friendly.
4/21/2019
Joseph B. VERIFIED CUSTOMER
I asked to have the bolt on my oil pan replaced and my request was completely disregarded.
4/21/2019
Alex B. VERIFIED CUSTOMER
Professional, friendly with minimum idle waiting. Very much liked automated text message updates. Thank you.
4/21/2019
Michael D. VERIFIED CUSTOMER
Howard is a cool guy.
Tell him to buy that Corvette.
4/20/2019
John G. VERIFIED CUSTOMER
Daniel was a courteous and knowledgeable advisor. It was satisfying to know that he had a good relationship with the technician who was working on my car as I was able to overhear their conversation. There was respect and trust in their voices and that gave me confidence that my car would be repaired and safe for me to drive.
4/20/2019
Paul C. VERIFIED CUSTOMER
Very professional
4/20/2019
Elvia B. VERIFIED CUSTOMER
Muy amable atento y explico todo muy bien, muchas gracias
4/20/2019
Chris F. VERIFIED CUSTOMER
Dan is the man at that service department. Dan always treats me like I am royalty and always takes great care of me. The reason I come back is because of his great service and he always remembers who I am. Dan is the reason I would refer people to Tom bell Chevy in the future and someone I trust to make sure that my truck is in tip top shape. Thank you Dan!!!!
4/20/2019
Jana S. VERIFIED CUSTOMER
Misael Miranda is very Customer Service Oriented and Professional. He is very knowledgeable in his duties. Always a pleasure to deal with.
4/20/2019
Roberto G. VERIFIED CUSTOMER
excellent service very pleased
4/19/2019
Valeria M. VERIFIED CUSTOMER
Great service they have. Thanks
4/19/2019
Chuck G. VERIFIED CUSTOMER
Absolutely happy with service and annette
4/19/2019
Sinop E. VERIFIED CUSTOMER
Even though my warranty was over.Jan and her team called gm for me and got the 500 dollar job and part for 100 dollars out of my pocket.Thank You!
4/18/2019
Martin V. VERIFIED CUSTOMER
Misael Moranda was very rude and didn't listen and still try to charge me for something they never fixed the first 2 times I took the truck in.400$ to replace a.battery cable when they cost y0$ at any auto shop. Very poor service. And the manager talked to us like we were dumb. Very poor.services
4/18/2019
Richard R. VERIFIED CUSTOMER
Thank you Jan keep up the great customer service
4/18/2019
Cathy G. VERIFIED CUSTOMER
Jan Kauffman is wonderful! Very efficient and an asset to Tom Bell!!
4/18/2019
Melinda Y. VERIFIED CUSTOMER
Annette is fantastic! Very Helpful and always makes sure my cars are running correctly and taking care of my cars.
4/18/2019
Brent L. VERIFIED CUSTOMER
Miseal is very professional great attitude very helpful made me and my wife feel comfortable through the whole process of our cars getting serviced there at Tom Bell
4/18/2019
Domingo R. VERIFIED CUSTOMER
If there were a better wird for EXCELLENT I would use it.