Jan is very helpful, explaining everything clearly. Jan makes the service experience pleasant.
5/10/2019
Christian R. VERIFIED CUSTOMER
Made an appointment a week ago for 7am. I was the third car in line waiting before the service department even opened. It took the staff 6 hours to even call me to tell me that the service technician was too busy to look at my car and recommended that they keep my vehicle overnight..... unacceptable, so I’ll take my car to a place where they won’t waste my time. I finally picked up my car at 2pm, 7 hours later. I honestly don’t even know what the point of the appointment was if service wasn’t going to even look at my car. Wasted my only day off to get nothing done.
5/10/2019
Brittany K. VERIFIED CUSTOMER
Excellent service! Quick, friendly, and easy!
5/10/2019
Bob W. VERIFIED CUSTOMER
Great job guys
5/9/2019
Mike S. VERIFIED CUSTOMER
None at this time
5/9/2019
Ron G. VERIFIED CUSTOMER
All staff were friendly, worked hard, communicated, and the job was finished in a timely manner. Damon did an excellent job facilitating and made the experience a good one. I’m definitely coming back for my future services! Thank you
5/9/2019
Pete M. VERIFIED CUSTOMER
Very helpful, nice and respectful. Thank You guys at Tom Bell in Redlands CA
5/8/2019
Teri F. VERIFIED CUSTOMER
Jan is amazing and a pleasure to work with! She is a great asset to Tom Bell !
5/8/2019
Deborah B. VERIFIED CUSTOMER
Quick and efficient. Thanks for the ride.
5/8/2019
Puniloa C. VERIFIED CUSTOMER
Dan was very helpful and ask a lot of questions. I appreciate his helpfulness & guidance.
5/8/2019
Victor M. VERIFIED CUSTOMER
Service was on point.
Thank you
5/8/2019
John D. VERIFIED CUSTOMER
Very professional and knowledgeable
5/8/2019
Bianka Z. VERIFIED CUSTOMER
Amazing always keeps me updated.
5/8/2019
Carlos A. VERIFIED CUSTOMER
Annette book help us ......she serve us a good costumer service. We got our car back same day
5/8/2019
Tim D. VERIFIED CUSTOMER
Dan was amazing, this was by far the best experience I have ever had from any dealership, and I have dealt with quite a few over the years. Thank you again Dan for the excellent service.
5/8/2019
John V. VERIFIED CUSTOMER
Everyone was very customer friendly and professional. Service was prompt. Car was ready at projected time. Being going to Tom Bell for about 5 years. This was one of my finest Vista.
5/7/2019
Jay M. VERIFIED CUSTOMER
Damon always does a great job. Thanks
5/7/2019
Brandon S. VERIFIED CUSTOMER
The lady Annette was rude, and hard to work with. She provided incorrect quotes, and proceeded to argue about it. The sticker on my car for an oil change was set for 30,000 miles from the correct time it was supposed to be changed. This could cause a client significant damage.
5/7/2019
Marcela S. VERIFIED CUSTOMER
Always happy with the service department. Howard is the best.
5/7/2019
Pamela B. VERIFIED CUSTOMER
Really liked Howard Van-excellent customer service.