Everything was great. Dan Burrus always keeps us inform as to the progress of the work. Really happy with service dept
12/12/2019
Jason S. VERIFIED CUSTOMER
Annette Book,thank you for providing me with the most promnt accurate customer service that would motivate future service with Tom Bell.
12/12/2019
Thomas S. VERIFIED CUSTOMER
Howard was great. Explained everything in detail and my car was ready at the promised time. Thank you Howard
12/12/2019
Roger B. VERIFIED CUSTOMER
Dan went above and beyond in helping me get my truck repaired.
12/11/2019
Matt F. VERIFIED CUSTOMER
Thanks for getting it done!
12/11/2019
Phillip B. VERIFIED CUSTOMER
Daniel did a great job got me my truxk and ride
Aplus
12/10/2019
Rodey D. VERIFIED CUSTOMER
Yes Pedro did not lie to me any show me the paper on what needed to be done that like the last time I got it told me I needed new filters and I did not air filters but it is very good thank you
12/8/2019
Gino M. VERIFIED CUSTOMER
Great service and a kind, courteous employee. Knowledgeable of his profession.
12/8/2019
Cheryl H. VERIFIED CUSTOMER
Miseal was great I was in a rental to go to work and my car was fixed the same day I was updated thru out the day also junior is great over there at Tom Bell
12/8/2019
Gregory N. VERIFIED CUSTOMER
Annette was awesome!
12/8/2019
David S. VERIFIED CUSTOMER
I cane in for a recall service and made an appt for 1 pm. I wanted to run some errands so I dropped it off at about 10:30. I stood there for about 20 minutes while 7-8 guys stood around talking. I eventually said what do I need to sign to get out of here for a free recall service. One gentleman Gabe me a form which I put my name, phone number etc on and signed. I was told upon making the appt it would be 2 hours and I could wait for it if I wanted. When asked about the time it would be ready I was told 4:00, an hour past the given time which I had planned my day around. I got a notification at about 430 my truck would be ready in 15?minutes. It almost took twice as long as originally told not to mention the truck was there 3.5 hours early. It appears since I was not paying for a service I was put on a back burner when in actuality the recall service was alleviating Chevy from future potential liability. So how will Tom Bell compensate you make me want to return to this business?
12/8/2019
John A. VERIFIED CUSTOMER
All good
12/8/2019
Donald B. VERIFIED CUSTOMER
Great thanks
12/8/2019
Mark E. VERIFIED CUSTOMER
You guys found gold when you got Howard on your team.Personable , Proffessional and prompt . Definitely a different experience when going to a repair shop . Thanks ????
12/8/2019
Jose R. VERIFIED CUSTOMER
Service was great. Pedro was friendly and not pushy. That's what I like. The service was great and fast.
12/7/2019
Bradford M. VERIFIED CUSTOMER
Service is exceptional!!! If you are not physically with a service person but have been helped, all other service personnel will check with you to make sure you have been helped. Amazing! Service performed on Throttle body and installing new tires makes our Malibu run so smoothly now. Thanks for going the extra mile! ????????
12/7/2019
Steve R. VERIFIED CUSTOMER
Great people who work there happy people kep up the good work. Stephen rappaport
12/7/2019
Trenton H. VERIFIED CUSTOMER
I’m extremely happy with the service I received with Tom Bell. Annette went above and beyond to provide great service, I couldn’t have been more pleased.