Superior employee: knew his job in detail; provided me with the confidence that I needed to hear— that my car would be fixed today. I have been a long-time customer over a decade and a retired college prof (43 yrs/21,000 students), and I am a good judge of character: Pedro has the highest in integrity. He should be a GM— my ex owned several dealerships. Period.
1/17/2020
Violet R. VERIFIED CUSTOMER
Awesome job. Thank you Damon
1/17/2020
Anthony S. VERIFIED CUSTOMER
Everything went exceptionally well the repairs on the vehicle except for on the driver side sunvisor and there was grease marks I will not come off better most likely from the mechanic
1/17/2020
Jessica H. VERIFIED CUSTOMER
Best customer service!
1/17/2020
George H. VERIFIED CUSTOMER
Excellent service done on time as promised, thank you
1/17/2020
Amelia M. VERIFIED CUSTOMER
Dann really help me out and took good care of me when I was there best dealer I’ve been at I been to other dealers and so far this the best one really liked personal and how they treated me. Definitely going to be returning for any matter
1/17/2020
Rosalio C. VERIFIED CUSTOMER
Gonzalez attended me with amazing service and answered question and concern that I had. I am extremely satisfied with the service and have no complaints.
1/17/2020
Elijah S. VERIFIED CUSTOMER
Dan provided excellent customer service.
1/16/2020
Ereka M. VERIFIED CUSTOMER
Daniel is so professional, courteous,and he always puts the customer first.
1/16/2020
Thomas R. VERIFIED CUSTOMER
Dan did his usual outstanding job taking care of my Tahoe.
I made an appointment for 9am, he got it right in and by 10am I was on the road.
If all of your service reps are as friendly and competent, you are indeed fortunate.
1/16/2020
Terry B. VERIFIED CUSTOMER
Pedro
Always takes care of me. I ask for him thanks.
1/15/2020
Brett W. VERIFIED CUSTOMER
Amazing service courteous staff glad I bought a car here
1/15/2020
Nic P. VERIFIED CUSTOMER
Arrived 15 min early for my 830 appiontment. Was not checked in and on a shuttle for 1 hour and 45 minutes. Was told I would get updates on status to which I did not. I called myself several times and never got a call back from my advisor, and when he finally did call he zero answers for me. Very unhappy service for me. Nothing like I would have received from Josh Petty. Used to bring my fleet vehicles to him all the time. Your shuttle driver is very good and a very friendly gentleman. Out of 10 I would have to rate my service experience at a 2. This could change in either direction once I actually pick up the vehicle tomorrow...
1/15/2020
Lisa S. VERIFIED CUSTOMER
The service was friendly, fast and didn’t pressure me for un necessary services. Very informative and to the point!!! Thank you so much for the friendliness. Makes all the difference in the world to me to get GREAT customer service.????????
1/14/2020
Kim G. VERIFIED CUSTOMER
They weren't able to find anything wrong, but Annette is always pleasant and helpful.
1/14/2020
Deborah R. VERIFIED CUSTOMER
Very Helpful and informative. Great Customer Service.
1/13/2020
Cheryl H. VERIFIED CUSTOMER
Tom bell.took care of me I was there in later December for an issue with my car they took care of that then I got a message from the head service manager name junior he left me message that mechanic fixed that problem.but they noticed vibration in my car made me aware that I was still under warranty and need to come back to get that fixed so then I came back they put me in a loaner so I could get to work .this time my service agent was Damon he was awsome he took good care of me and updated me with texts and calls .I was very impressed when I got my car back.it is running like a brand new car my spouse drove us to eat later that night he said man I'm impressed with the way this car is running those guys did a great job and I want to thank the guys at tom bell and thanku Damon for great service and thanks to Junior and Josh they treat people like family
1/13/2020
Gabriel H. VERIFIED CUSTOMER
Dan was very attentive and helpful and always followed up with all updates on my vehicle.
He explained in detail every situation that was happening.
Dan gave outstanding customer service.
I’m definitely coming back for all my car needs.
Thank you.
1/13/2020
Phillip B. VERIFIED CUSTOMER
Pedro did a great job and tour techs got jbndone quickly
See u again in a few months