My keys were not returned to me once Vehicle was completed also Vehicle was not washed I brought my vehicle in for a simple oil change and now when driving home my check engine light has now appeared . Definitely not cool not happy at all
3/19/2020
Daniel O. VERIFIED CUSTOMER
Annette is very friendly and made me aware of some maintenance items my car is due for or will be soon. She told me what the cost would be but was not pushy when I did not say I was ready. She kept me informed on the progress of my car’s service and let me know just before it was ready to go.
3/19/2020
Annette B. VERIFIED CUSTOMER
Great teamwork! Always feel welcome!
3/19/2020
Allison S. VERIFIED CUSTOMER
Damon always meets my vehicle needs with a smile on his face.
3/19/2020
Brent O. VERIFIED CUSTOMER
Thank you again for everything I really appreciate it
3/19/2020
Manuel M. VERIFIED CUSTOMER
Take your Howard You gave me good service and And friendly
3/18/2020
Ed T. VERIFIED CUSTOMER
Very satisfied with Josh and Brian.
3/17/2020
Obehi A. VERIFIED CUSTOMER
Me Howard van gave A1 service and advise
3/17/2020
Deanna J. VERIFIED CUSTOMER
He kept me updated and was sympathetic to the fact that this a financial shock.
3/17/2020
Heather B. VERIFIED CUSTOMER
Brian was extremely helpful and courteous. I truly appreciated his help, positive attitude, and attentiveness. His responses were prompt and professional, and he conveyed genuine care. My husband and I are very impressed with Brian’s customer service and grateful for his support.
3/16/2020
Tracy K. VERIFIED CUSTOMER
????
3/16/2020
Elizabeth P. VERIFIED CUSTOMER
Service was great! Damen did a great job of keeping me informed.
3/15/2020
Earnestine P. VERIFIED CUSTOMER
The overall service was great,howeveri had some unexpected cost. Everything was explained to me and I was satisfied with it.
3/14/2020
Cletus H. VERIFIED CUSTOMER
I really appreciated your getting us out in a timely fashion. I will not schedule an appointment during lunch hours again
3/14/2020
Michael S. VERIFIED CUSTOMER
Annette is extremely responsive. Very important trait in this business.
3/14/2020
Robert R. VERIFIED CUSTOMER
Good job
3/14/2020
Jeannie S. VERIFIED CUSTOMER
I want to thank Brian ****for such good care and kindness.
3/14/2020
Rosie B. VERIFIED CUSTOMER
Dan is great. A great asset to your company. He understands good customer service and fulfills it very well.
3/13/2020
Chad R. VERIFIED CUSTOMER
Went in to get my trucks oil leak fixed under warranty. When I received my truck back it was leaking worse than it was before and my exhaust wasn’t tightened back up properly causing the vehicle to be louder than normal. So I had to bring the truck back in and wait 4 more days for them do to the job correctly the second time. Damon my service advisor was great at customer service and staying in contact with me but the technicians who worked on the truck obviously do not double check there work which is terrible customer service. Once my trucks warranty is up I will most likely be bringing my truck elsewhere to be worked on. This isn’t the first time I have had issues with this service department. You would think if you’re paying the higher rates to bring your truck in the dealership it would be done correctly but that statement doesn’t stand true here.
3/13/2020
Braydie M. VERIFIED CUSTOMER
Every one there is a complete idiot and they way you have your personal showing up all to work at 12 in the afternoon is completely unacceptable worst customer service ever never going to buy a car from you guys again only person that was truly help for was my salesman ever one else was incompetent didn’t know what they were doing and had no authority to do anything anyways waisted so much of my time I all most just left my keys there and take my money back to bought a 30,000 dollar truck expected a little more care and customer service instead I got the worst experience ever