Frontier Toyota Auto Repair Service Center

He was the best person i have ever Worked with. He was super easy to talk with extremely kind also enthusiastic and just all around a 11 on a scale of 1-10 ???? He should be greatly appreciated

Lily was highly professional & friendly. She explained the work that was needed to be done to my vehicle. The work was completely and I’m satisfied with the customer service provided. I will recommend her to my friends & family!

Jack is very friendly and took time to answer all my questions. Thanks

Great guy. Knows his stuff, explains things in a manner I can understand. 5 stars

I don’t believe my truck was taken out on a test drive to have the problem checked out. What I stated what was wrong was not was what put down on the invoice. Maybe a misunderstanding? But I don’t feel my truck was truly checked.

Joe Has Always Be Professional & thoroughly with all the paper work.

Jack was very cheerful, nice and was excellent in my airbag recall. Please tell him thank you.

Very helpful and courteous

I am very satisfied with Alex. He's always very helpful, takes good care of me and my 2 boys vehicles. Calls with updates on cars right away and gives helpful suggestions...

Alex is amazing and always takes care of all my needs with any Service of the Toyota’s that I have purchased over the years At frontier Toyota !!

Always a positive experience with Joe and the whole Frontier team.

Very professional

I came in for a scheduled oil change and also a question on my transmission, you see I had another Toyota do a drain and fill as I was experiencing rougher shifts, well the drain and fill didn’t help. I told my service advisor that, since I had this drain and fill done in March or this year, if they could simply check to see if the transmission fluid was full. He said that he’d have to do a diagnostic on the transmission, which would run about 139.00, he said if they didn’t find anything I wouldn’t be charged and if they did find something, the money would go towards fixing the problem. I asked if they could reset the tcm and ecu, he said yes. 4 hours later he said I’m ready to go, that they found no issues and the transmission fluid was fine. However I was shocked my bill was 200 dollars. He said that if the issue still is there, that they wouldn’t charge me and I could go for a ride along with a tech, I don’t understand why this wasn’t available to me during this visit. I told him I am just passing through as I live 2 1/2 hours Away and it’s pointless to drive all the way back to look into this issue again because they already looked at it! I’m really disappointed and just want my 139 refunded to me, since there was no issue and the money didn’t go towards fixing anything.

Carlos has been my service advisor for several years. Even after I moved to Las Vegas I make sure to schedule my service around trips to Valencia or anywhere near. I trust him and that’s the best compliment I can give anyone because I don’t trust easily (or often)

Jack was great!! He was approachable and listened to my concerns. When he came back with one diagnosis, iI asked him to revisit it-which he was willing to do. When he checked again, he was able to experience the issue that I had experienced. I really appreciate that he was willing to check again. I felt that he was advocating for me and really wanted to provide great service.

Jack was absolutely helpful amazing customer service. My experience today exceeded my expectations. Thank you Jack D La Vancil and Frontier Toyota.

Jack was very friendly and helpful, he did a great job.

Valarie is always attentive

Very good service

Completed programming on time and was notified Timely With courtesy.