My vehicle smelled like fuel when I got it back and the rear seat was unlocked and used, dirty tubing was left behind
3/5/2021
Nicole N. VERIFIED CUSTOMER
Alex was very professional and nice.
3/5/2021
Jennifer A. VERIFIED CUSTOMER
Alex is great! Super helpful and answered any questions I had!
3/5/2021
Patricia M. VERIFIED CUSTOMER
Great service consultant. !!
3/5/2021
Tony R. VERIFIED CUSTOMER
Alex took great care of me as he always does. Car runs great...
3/4/2021
Harriet J. VERIFIED CUSTOMER
I just wanted air in my tire. The salesman wanted to charge me $40 to check it out. I thought about it and then asked for just air. It took about 1 1/2 hours. That seems long with an appt to get air. Thank you for asking. I would not have bothered to tell you otherwise. I have 3 Toyota’s and a Honda. The reason I purchased the 2016, 2017 and 2020 Toyota’s were because Honda kept charging me for all kinds of service on my Pilot. After a year of charges I realized I could buy a new car and make the payments instead of putting into older car. By the way I sold to a coworker and she had no problems with it. So it Honda didn’t keep selling me stuff I would still have that car.
3/4/2021
Edvardo R. VERIFIED CUSTOMER
Todas las beses que he llevado mi carro me an atendido muy bien unas veces con cita y otras veces no he hecho cita pero igual me an atendido!!! Gracias
3/4/2021
Greg C. VERIFIED CUSTOMER
Carlos was great, very helpful, and easy to work with. I really appreciated his friendly and helpful attitude.
3/4/2021
Stephen B. VERIFIED CUSTOMER
Frank is excellent!
3/4/2021
Sheri K. VERIFIED CUSTOMER
Alex is awesome!
Thanks so much for your service.
Grateful,
Sheri
3/4/2021
Tania A. VERIFIED CUSTOMER
Very professional.
Addressed all my concerns.
3/4/2021
Irene R. VERIFIED CUSTOMER
Very good
3/4/2021
Ric G. VERIFIED CUSTOMER
Jack D La Vancil was kind helpful and relatable. Give him a raise. Service was quick too.
3/4/2021
Kristofferson P. VERIFIED CUSTOMER
The best
3/4/2021
Thomas S. VERIFIED CUSTOMER
Alex Saenz is an outstanding service advisor. I have been working with him for many years. He was my service advisor at another manufacturer’s dealership and he was outstanding there as well. He is thorough, knowledgeable, efficient and extremely customer service oriented. He is a definite asset to your service department and is one of the reasons I chose to come back to buy a new vehicle from your dealership. My first new truck purchase from Frontier Toyota was over 20 years ago. This is my third new Toyota truck!
3/4/2021
Bhan G. VERIFIED CUSTOMER
very nice and frienly yhank you
3/4/2021
Maria H. VERIFIED CUSTOMER
Carlos Lopez is by far the best service advisor I have encountered at any dealership. Friendly, yet professional and provided exceptional customer service. Went above and beyond.
3/4/2021
Angelica C. VERIFIED CUSTOMER
Alex is always helpful and very welcoming! appreciate his help!