Prices for the services are way too expensive and time to complete them too long.....however Valerie and main desk operator person and cashier Theresa were awesome
4/3/2021
Paul H. VERIFIED CUSTOMER
Very satisfied. Thank you
4/3/2021
Colleen D. VERIFIED CUSTOMER
Valerie was very friendly and informative. One of my concerns was my brakes so when I got the checklist back that was indicated low. What is the point you suggest new brakes? I would have thought that was today but maybe they go lower.
4/3/2021
Jace E. VERIFIED CUSTOMER
Alex is very helpful and knowledgeable. He is a people person
4/3/2021
Nicole L. VERIFIED CUSTOMER
Gus answered all my questions and got me on my way quickly
4/3/2021
Jean D. VERIFIED CUSTOMER
Alex answers any questions and handles his job very professionally in my opinion.
4/3/2021
Ken C. VERIFIED CUSTOMER
Very nice, good communication.
4/3/2021
Paul N. VERIFIED CUSTOMER
We had a small issue at vehicle pick up , as we requested a part be left in car, truck , technician had to look for it but was able to resolve while we waited . Thank you
4/2/2021
Bennie V. VERIFIED CUSTOMER
Excellent service very professional and satisfied ????
4/2/2021
Andrew S. VERIFIED CUSTOMER
Great service , shoutout to Jack for informing me every step in warranty work process. He is very professional and courteous. Thanks Jack
4/2/2021
Geraldine J. VERIFIED CUSTOMER
When I drove away from Toyota, I heard a strange noise. I turned around immediately to return to Toyota.and got my car in the service line. When I told the serviceman why I had returned, he directed me to Dean’s office. I immediately went there, and spoke to Dean about the noise. Immediately he went to my car, had me turn on the motor, sat in the passenger seat, closed the door and instantly fixed the problem. My radio was on, but there was no program, just static. I explained to him that I had never even turned on the radio in all the years I had owned the car. So one of your servicemen must have turned it on to test the new battery is my guess. I suggest you instruct your service dept. to also turn off the radio. Not recognizing the noise, I was really worried about my car. Thanks to Dean, I was immediately put at ease. There was no problem. Thank you for his immediate solution.
4/2/2021
Patricia F. VERIFIED CUSTOMER
Valerie was efficient in getting me on my way. When my Sequoia was ready to be picked up she used a coupon to give me a discount.
4/2/2021
Leonardo M. VERIFIED CUSTOMER
Time was the only issue. I had wait for almost 2hours
4/2/2021
Michele E. VERIFIED CUSTOMER
Lily was friendly and professional. Thank you very much!
4/2/2021
Daniel T. VERIFIED CUSTOMER
Working with Joe **** we great
4/2/2021
Jessie D. VERIFIED CUSTOMER
Gustavo is very efficient with exceptional service.Management should always acknowledge employees like him.Thank You.
4/2/2021
Elvis M. VERIFIED CUSTOMER
Alex is a great guy and everything was excellent
4/2/2021
Janet A. VERIFIED CUSTOMER
Very professional
4/2/2021
Michael S. VERIFIED CUSTOMER
Truck brought in for airbag recall. I was disappointed at being told the engine drive belt was worn and needs replacement at over $200. That belt is new, literally 3 weeks old with less than 200 miles on it. Either your service tech is incompetent or your service department is trying to rip customers off. Shameful.