I am totally satisfied with the service at South County Lexis. Thank you very much!
2/11/2020
Luis C. VERIFIED CUSTOMER
Tim was great, took care of all my needs. Highly recommend!!!
2/11/2020
Farhad N. VERIFIED CUSTOMER
Tim was great and professional
2/11/2020
Takeshi T. VERIFIED CUSTOMER
Everything went so smoothely; parked the car, did the paper work, got a loaner car, enjoy the loaner car, and brought the loaner back, picked up my car, and drove away with my clean car. Thank you so much.
2/10/2020
Arul A. VERIFIED CUSTOMER
Great service. Thanks.
2/10/2020
Nasrin Z. VERIFIED CUSTOMER
It was expensive for oil change and rotation
2/10/2020
Jennifer A. VERIFIED CUSTOMER
RGD and Jason are awesome!!
2/10/2020
Vivian G. VERIFIED CUSTOMER
Scott Monge is a great service rep! However, I would greatly appreciate, when I call in for a service quote, to know the full price, and not find out upon service arrival that I also need a transmission flush, bringing the cost from $299 to $1,000! That’s a huge difference, that I was not prepared for. I feel I should have been told about that up front when I first called.
Then when I came in to pay, and signed all 4 pages, I saw, on the following page, a handwritten note that mentioned three (3) items of work needed, that no one had told me of before, and yet the car was there a full day. So I was shocked and dismayed that I was not told about it. I just happened to see it, when checking the papers after my signature. The Manager, Drew, could not explain it, and I was upset that I was not informed during the day and was concerned why the problems were not addressed when the car was in for service. Especially, if brake fluid was needed, why wasn’t it filled that day(?). Same question on the other notations.
Scott, the next day was able to explain to me, when the Manager, couldn’t, and all is alright.
In the future, I would appreciate, as I’m sure your other customers would, is to be fully informed of the work to be performed, and upon pick up, to be made aware of anything discovered that is needed in future.
Thank you.
2/9/2020
Keith C. VERIFIED CUSTOMER
Incredible service by Daven. I really appreciate it!
2/9/2020
Joanne S. VERIFIED CUSTOMER
Excellent service by RD . Ten years of excellent service by RD.
2/9/2020
Stephen R. VERIFIED CUSTOMER
Evan and Scott are great service advisors, every time. Polite, efficient and make the experience very hospitable.
2/9/2020
Robert K. VERIFIED CUSTOMER
Thanks for your help!
2/9/2020
Kimberly A. VERIFIED CUSTOMER
Excellent services!
2/9/2020
Mark R. VERIFIED CUSTOMER
Always the best service!
2/8/2020
Joseph S. VERIFIED CUSTOMER
Hassan is alway is prepared when I arrive for my service appointment with a scheduled loan car and aware of the time frame service due on the vehicle.
He is prompt in calling when the service is completed. Professional and pleasant experience by your service Representative.
2/8/2020
Carol F. VERIFIED CUSTOMER
A pleasure doing business with LEXUS !!
2/8/2020
George Brett. VERIFIED CUSTOMER
RGD is courteous, professional, and always helpful when we bring our cars in for service.
2/8/2020
Cindy W. VERIFIED CUSTOMER
Scott Monge is always great -answers all my questions’ gets me in & out efficiently & I trust him!