Ppl, I will look for it! Tim helped me today, he was awesome!
6/22/2021
Kip R. VERIFIED CUSTOMER
Issac was great.
6/22/2021
Mohammed N. VERIFIED CUSTOMER
Ty
6/22/2021
Russell A. VERIFIED CUSTOMER
Your team is so professional and helpful. Isaiah was great
6/22/2021
Joan S. VERIFIED CUSTOMER
It is difficult to express the disappointment I had in South County Lexus today. I have been a Lexus person for over 14 years. I traded in my ast vehicle for a new RX 350. No fireworks, no celebrations or champagne – just my brand decision based upon really great past experiences with Lexus.
My New baby was experiencing a new quirk on an almost daily basis. It culminated in a secondary brake failure warning which sent me to the dealership immediately. I am disabled – which, unfortunately is clearly in evidence. I was asked to wait in a lounge area. Two incredibly agonizingly painful hours later I was informed that the wonderful people at Costco who help me with the pumping of gas had inadvertently left a gas cap Partially unsecured. Please – how long will it really take to make that determination. There has to be a better way guys. Based upon the experience within my own small circle of family – Range rover, Tesla, and Volvo —. This was an example of extraordinarily poor customer service. Communication folks is any businesses life blood with their customer. Deeply, deeply disappointed. Would have made another choice in vehicle Had I been forewarned.
6/22/2021
Angela F. VERIFIED CUSTOMER
Great as usual!
6/22/2021
Melinda L. VERIFIED CUSTOMER
Start to finish process was quick and easy
6/22/2021
Nada S. VERIFIED CUSTOMER
Great experience as always. Thank you Hassan!
6/21/2021
ROGER D. VERIFIED CUSTOMER
Trusted service is appreciated!!!
6/21/2021
Thiem P. VERIFIED CUSTOMER
Excellent service
6/21/2021
Randy C. VERIFIED CUSTOMER
Thank you
6/21/2021
Michael S. VERIFIED CUSTOMER
This was a complex issue looking for an engine leak. Ronnie Crowe stuck with me through the whole process and it was totally seamless. An excellent experience.
6/21/2021
Hanh-Mai P. VERIFIED CUSTOMER
Issac Lam is an exceptional advisor. I trust his knowledge and expertise to make sure my car runs smoothly. He should definitely get promoted.
6/21/2021
Jonathan L. VERIFIED CUSTOMER
Evan did a great job for me. Explained everything clearly snd listened to my requests.