Very professional as far as the handling of the servicing on my vehicle car was done on time excellent follow up thank you for the quality of service offered through your dealership
8/3/2021
KATHLEEN B. VERIFIED CUSTOMER
Everything went very smoothly today.
8/3/2021
Sam H. VERIFIED CUSTOMER
The appointment was messed up. I have received an email to schedule me at 7:00am, so I went, and was told they can’t find my appointment. The gentleman was very nice, he did the job anyway. Then after The job was done, I got another call from a lady to remind me why I didn’t show up at 7:00 today? Actually I have my car checked and washes, and was on my way home. This isn’t a Lexus quality of service. I used to have Toyota, and they did a much better job (they even served bagel with cream cheese ????
Sam
8/3/2021
Loi V. VERIFIED CUSTOMER
This is my second time I came back to Lexus because of trust that Mr. Scott Monge provided to me from last visit. (My Lexus LS460 needed to replace misfire #2 ).
Many of us , in general, are pretty nervous when bringing our car to dealership for service. We don’t how much it would cost us and how bad the car is. And many times we don’t want to believe what we hear.
I am very lucky that I have found my trust in Mr. Scott Monge. Now bringing my car to southern Lexus for service is no longer a pain anymore. Thank you for building trust to your customers, Mr. Scott Monge.
8/2/2021
David U. VERIFIED CUSTOMER
Great service technician
8/1/2021
Kipton W. VERIFIED CUSTOMER
Ronnie provides excellent service. He should be in line to be the next service manager! And no we're not related:)
8/1/2021
Christian A. VERIFIED CUSTOMER
Great service and advisor. Thorough review of the work done and inspection review. Enjoyed the TV and refreshments.
8/1/2021
Cheryl M. VERIFIED CUSTOMER
Again, excellent service!!!!! Davon always takes the time to explain if I have any questions, which is very much appreciated.
8/1/2021
Marlene O. VERIFIED CUSTOMER
My Repair was addressed properly, I got a very nice loaner car, and everything is working perfectly! My advisor Tim was very helpful and I am very happy.
8/1/2021
Larry N. VERIFIED CUSTOMER
Great friendly service
8/1/2021
Jonathan L. VERIFIED CUSTOMER
Always fantastic support and service!
8/1/2021
Brett R. VERIFIED CUSTOMER
Tim was amazing.
8/1/2021
Wasim K. VERIFIED CUSTOMER
Fast prompt service
8/1/2021
Cris D. VERIFIED CUSTOMER
Tim always delivers excellent customer service.
8/1/2021
Peter D. VERIFIED CUSTOMER
Great service. Thank you.
8/1/2021
Daniella L. VERIFIED CUSTOMER
Service was excellent!!!!
8/1/2021
CHARLES C. VERIFIED CUSTOMER
Keep up the great customer support.
7/31/2021
Darlene S. VERIFIED CUSTOMER
Husain was great thank you
7/31/2021
HUSSAM A. VERIFIED CUSTOMER
A bunch of crooks at the service department .. All I wanted to get was the Zaggtek detail (which I paid $750 for 10 times) but all what the service manager wanted to do was to get my car serviced for the first time (he kept saying use it or loose it after six months) and after an hour and a half I still do not think they gave my car the Zaggtek detail service and instead they just washed the car .. I will never go back to this bad lexus service .. a bunch of thieves !!