Hassan made checking in and arranging for a loaner vehicle simple and easy. The whole experience was pleasant and professional.
8/15/2021
Karen Y. VERIFIED CUSTOMER
Provided excellent service and was thorough. Staff was efficient and knowledgeable. I was very satisfied with their service and would recommend their service dept.
8/15/2021
Kiet D. VERIFIED CUSTOMER
RGD was very professional and made us feel comfortable. He was thorough and explained the process from beginning to end. Great job, see you next time.
8/15/2021
Julianne O. VERIFIED CUSTOMER
Scott was excellent.
8/14/2021
Julie D. VERIFIED CUSTOMER
Representatives are the best of the best. They aren't the problem. It's too expensive for the service checks. Love all the staff and the convenient location but it's a rip off! Time to find an independent mechanic. You've got TOOOO expensive and this is the 3rd battery I've needed (60,000 miles). LEXUS batteries are the worst in the industry!!!!
8/14/2021
Emily Jane. VERIFIED CUSTOMER
Valet David was very helpful showing me how to navigate some of the features. Kudos to him
8/14/2021
Effat M. VERIFIED CUSTOMER
N/c
8/14/2021
Sami A. VERIFIED CUSTOMER
We always so happy to deal with Evans he’s just amazing advisor and is a good person to deal with
8/14/2021
Daniel B. VERIFIED CUSTOMER
Appreciate the excellent customer service!
8/14/2021
CHRISTINA P. VERIFIED CUSTOMER
Hassan provides excellent customer service.
8/14/2021
Curtis S. VERIFIED CUSTOMER
Why do you charge $650.00 to repair a Bluetooth door lock This charge is way out of line
8/14/2021
Bonnie Y. VERIFIED CUSTOMER
Appreciate the friendliness and personnel that do what they can to accommodate.
8/14/2021
Kyle H. VERIFIED CUSTOMER
Daven is awesome and has great customer service skills! He treats me like family and always makes my experience a pleasant one.
8/14/2021
Rebekah W. VERIFIED CUSTOMER
Devan was great! Communicative, helped me set up service ans got my warranty input in your system so I don’t have to go to Norm Reeves and can use Lexus as my service provider. The looks ngl area was comfortable and I felt like I was working from a five star hotel/ only recommendation is to fix your car wash so that part of service does not take so long.
8/14/2021
Aimee K. VERIFIED CUSTOMER
Hassan went above and beyond to make sure everything we asked was done and done correctly.
8/14/2021
Henry K. VERIFIED CUSTOMER
Recd excellent and efficient service by Davon
8/14/2021
Paula R. VERIFIED CUSTOMER
Evan was very helpful to me. He explained everything in detail. Was easy to drop off, pick up the loaner car and pick up my car the next day.
8/14/2021
Mark P. VERIFIED CUSTOMER
Great service and Scott explained everything in detail