Didn’t receive notification that my car was finished and ready for pick up.
11/3/2021
William G. VERIFIED CUSTOMER
Best service ever!!
11/3/2021
Bernard B. VERIFIED CUSTOMER
Excellent customer service provided by Evan and the team!!!
11/3/2021
Wayne U. VERIFIED CUSTOMER
Great and fast service
11/3/2021
Lori T. VERIFIED CUSTOMER
My service appointment today exceeded all expectations. Thank you RGD and South County Lexus.
11/3/2021
Peggy J. VERIFIED CUSTOMER
Fast and easy service. Everyone so nice and made the experience pleasant.
11/2/2021
SUZANNE A. VERIFIED CUSTOMER
Hassan was wonderful to work with. Pleasant and very knowledgeable.
11/2/2021
Michael S. VERIFIED CUSTOMER
Excellent service
11/2/2021
Ali M. VERIFIED CUSTOMER
Very good and fast service, Ron is very professional.
11/2/2021
John B. VERIFIED CUSTOMER
Happy to do it.
11/1/2021
George G. VERIFIED CUSTOMER
I really appreciate that Ronnie was respectful of my time.
10/31/2021
Soheila T. VERIFIED CUSTOMER
Great service
10/31/2021
Lilia R. VERIFIED CUSTOMER
Great customer service ????
10/31/2021
Ronald B. VERIFIED CUSTOMER
Timely completion of service as promised.
10/31/2021
Cynthia P. VERIFIED CUSTOMER
When picking up my vehicle, I was given my receipt but not told my vehicle was ready. I waited in the waiting room for approximately 15 minutes before I went myself outside to check. My vehicle was sitting there ready but no one did not come to retrieve me to pick it up. It is not a big deal, but this would not be a 5/5 star service for me. Thank you.
10/31/2021
Roger C. VERIFIED CUSTOMER
Great customer service! Scott is always good to work with
Appreciate loaners and our clean car out the door.
Sharon Conley
10/31/2021
Michael S. VERIFIED CUSTOMER
Pretty disappointed with my experience. Bought a well loved Sequoia from South County Lexus. Promises were made to close the sale that weren’t fulfilled, stated car was “fully serviced” water pump replaced, etc. found leaking coolant hose and coolant on block once I got home, and a bunch of debris in and around valve covers. Told bumper paint repair would be done by Wednesday, wasn’t able to get until Friday evening. Bumpers were not removed as I was told they would be. Overspray on my running boards and under the wheel wells. Probably the worst body work I have seen in my 48 years. Crack in the front bumper wasnt even addressed. Just taped and painted. Rough Unsanded areas under the lights. Surprised this body shop is still in business. I feel I was told what they needed to tell me to make a sale. And everyone passed the buck to someone else. Tim was great though. Unfortunately it all falls to him. I expect more from a lexus dealership. Oh and the middle seat that was supposed to be installed was missing the plastic covers that cover the bolts. I have owned 4 Tacoma’s, 2 4runners, 2 tundras, and have never had this experience with Toyota ever. Ever.