Just wanted an oil change & got just that. Like that! No extra this or that.
11/15/2021
Saheen V. VERIFIED CUSTOMER
I had a rear/brake light came up after the oil change. Daven tried to fix it since it was after hours. I had to change some plans and bring it back on Monday (My son was supposed to drive to SF Sunday night).
11/15/2021
Carrie B. VERIFIED CUSTOMER
Daven is always wonderfully friendly and helpful!
11/15/2021
Dorothy O. VERIFIED CUSTOMER
My service was great as usual.????
11/15/2021
Jennifer M. VERIFIED CUSTOMER
When we arrived we didnt have an appointment. We did not know they took lunch for an hour. It was our first experience at this dealership. They immediately stated. we close for lunch for an hour and we are too busy and probably can't take your car. First impression not great. We explained to them that we would leave the car until 5pm and there was no rush. Then they said oh maybe we can take it let me check. Ultimately, they took it but not a great first impression. Not sure we will use this dealership again.
11/15/2021
Robert D. VERIFIED CUSTOMER
My warranty had not expired, but the info in their system was incorrect, and they would not look into it
I am now having newport Lexus figure it out
11/15/2021
Liliana K. VERIFIED CUSTOMER
The service at south county Lexus was excellent. It’s worth the drive from Long Beach to know that each experience will be great
11/14/2021
Linda C. VERIFIED CUSTOMER
Ronnie in the Service Department is an excellent employee. He was so helpful in my service and made sure everything was taken care of Very friendly makes sure you are satisfied with the service. 5 stars for him??
11/14/2021
Maria C. VERIFIED CUSTOMER
Very good
11/14/2021
Joan Y. VERIFIED CUSTOMER
Service personnel (Ronni) was very friendly and informative.
11/14/2021
Cindy B. VERIFIED CUSTOMER
Great customer service!
11/14/2021
Michelle W. VERIFIED CUSTOMER
Daven is awesome!
11/14/2021
Wilson H. VERIFIED CUSTOMER
Great Service.
11/14/2021
ADRIAN R. VERIFIED CUSTOMER
To start off Ali was amazing! Extremely friendly and didn’t hesitate to go above and beyond on showing us SUVs. We ended up picking the UX250H. Once we sat down there was no hassle involved. Then the rest of the team was able to get us approved immediately on a perfect loan. Todd our finance manager diligently worked on all the paper work to expedite the process of us getting out the door. I was never intending on ever owning a Lexus, but because of Ali and the team at South OC Lexus I will be a returning customer as I fell in love with my Lexus.
11/14/2021
Jane W. VERIFIED CUSTOMER
Hassan was great to work with. He was very welcoming, he made my service call easy, and kept me informed of the progress. When I picked up my car, Hassan was very thorough in reviewing the work that was performed. Thanks Lexus - and thanks Hassan!
11/13/2021
Alfredo N. VERIFIED CUSTOMER
Thank you for making my buying experience painless.