Evan was wonderful. Helpful,courteous and Lexus in M.V. is the best. 5 cars later you are number One still In service and efficiency. Cynthia A
3/16/2022
Malcom B. VERIFIED CUSTOMER
Evan did a wonderful job explaining answers to my questions
Plus the car got a clean
3/16/2022
SUSAN K. VERIFIED CUSTOMER
Hassan is very professional and courteous
3/16/2022
Denise H. VERIFIED CUSTOMER
I was very happy with the communication
3/16/2022
NINA K. VERIFIED CUSTOMER
Great service experience! From beginning to end. Welcoming and friendly environment. Tim was informative, friendly, transparent and trustworthy.
3/16/2022
Richard C. VERIFIED CUSTOMER
RGD was outstanding, and kept me informed the whole time
3/16/2022
JEFFREY B. VERIFIED CUSTOMER
RGD carefully explained the potential issues that could happen. I appreciate that he didn’t pressure me to have work done today.
3/16/2022
Kathleen K. VERIFIED CUSTOMER
Excellent service today & every visit!
3/16/2022
Christine B. VERIFIED CUSTOMER
Car wash was very disappointing , very sloppy job. Evan is great 5 there.
3/16/2022
Colton S. VERIFIED CUSTOMER
Excellent service. Tim was very friendly, and quick to communicate.
3/15/2022
Melinda K. VERIFIED CUSTOMER
Maybe it was the time change that made the young man that helped me today be out of sorts. He seemed very unmotivated to help me pick up my car. He, in my opinion, was very frank and rude. When he was able to find my paperwork, I signed it and he told me he would get my car. I sat for quite a long time wondering what was taking so long to get my car. I finally asked another young man if he could check on where my car was. The young man checked and pointed to my car after he checked. The young man who got my car did not bother to tell him that he had pulled up my car and where it was. I lost at least 30 minutes out of my day unnecessarily. I have never been treated like this at Lexus. Again, maybe the time change threw this young man off but he was not helpful and obviously not with it or attentive. I was almost immediately turned off by his poor customer service.
3/15/2022
Irene P. VERIFIED CUSTOMER
Great, confident experience
3/15/2022
Monica G. VERIFIED CUSTOMER
Hassan was very professional and thorough.
3/15/2022
Lenora I. VERIFIED CUSTOMER
Always professional with great service from the phone call to the service provided ! Tim Rau is always a great help with a terrific attitude! Lucky to have such a great employee such as him ! Thank you! Lenora
3/15/2022
Karen P. VERIFIED CUSTOMER
Angelo did a great job. He checked me in right away even though I was early, and when he heard I’d be waiting for my car (I live out of town) he helped get the service done promptly. My car looks beautiful and I appreciate Angelo and the team at SC Lexus. Thanks!
3/15/2022
Ziyan Y. VERIFIED CUSTOMER
Very professional and patient to all
my questions. Very good service!