Giovanni is an excellent service advisor. Efficient and courteuos service
12/29/2018
JULIE H. VERIFIED CUSTOMER
Always fast and friendly service
12/29/2018
Joel R. VERIFIED CUSTOMER
Mr. McCoy was very generous and ensured all his customers were taken care of during their visit. Despite long wait, Mr. McCoy displayed professionalism and and an exemplary act of customer service. I am more than satisfied with my service done at Buena Park Honda.
12/29/2018
Arnold A. VERIFIED CUSTOMER
Great service by Buena Park Honda and Service Advisor Hugo Novoa outstanding service great job, I give him a 10+ . Thank you.
12/29/2018
Mai V. VERIFIED CUSTOMER
It was great. My advisor was very nice and took care of my vehicle. Thanks and thanks to his technician, too.
12/29/2018
Myung C. VERIFIED CUSTOMER
Very satisfied with service.
12/29/2018
CESAR O. VERIFIED CUSTOMER
Very nice, very profesional, exelente!!
12/29/2018
Tiffaney H. VERIFIED CUSTOMER
Thank you
12/29/2018
Kevin J. VERIFIED CUSTOMER
Eugene was great and the facility found a problem and fixed the sway bar as explained. However, the noise I brought the car in for is still there and it seems to be louder now.
12/29/2018
Cathy Y. VERIFIED CUSTOMER
Service started promptly and completed on time. David has explained details clearly.
12/28/2018
Jose V. VERIFIED CUSTOMER
I WILL NEVER GET ANY SERVICE DONE HERE AGAIN ! I AM DONE AND PEPBOYS IT IS!
12/28/2018
Rene Y. VERIFIED CUSTOMER
Very quick and efficient service. Very friendly and kind at the same time.
12/28/2018
Wilfredo O. VERIFIED CUSTOMER
FAST SERVICE. THANKS
12/28/2018
LESTER H. VERIFIED CUSTOMER
Brian did a great job of taking care of the maintenance on my Fit.
12/28/2018
Margarita M. VERIFIED CUSTOMER
David is the best. Very polite. Knowledgeable. Does his very best.
12/28/2018
Joshua D. VERIFIED CUSTOMER
Love it there
12/28/2018
Erica T. VERIFIED CUSTOMER
Thank you????
12/28/2018
Amber W. VERIFIED CUSTOMER
Giovanni and Oscar have been very helpful to me the past month. They provide excellent service and I appreciate them.
12/27/2018
Joanne M. VERIFIED CUSTOMER
Such a great advisor...i have followed her from another dealer...just awesome. ..
12/27/2018
Steve T. VERIFIED CUSTOMER
I made an appointment for an oil change at 11 am. I arrived at the dealership at 1030 am to not be assisted for another hour. I took about 5 hours for a simple oil change ! I didn’t leave the dealership till close to 3 pm. I wasn’t even offered a courtesy shuttle nor a discount for having to wait for such a long time. This is the reason i don’t come to the dealership due to it taking so long to get something simple done. I will seriously think twice before I even consider coming back to get service done. I will take my chances at other places. I am very disappointed with the lack of customer service offered at this location. Once I paid my bill i was told to go wait outside and someone would bring my car to me. I waited about 20 mins before anyone even acknowledged me and attempted to locate my vehicle. Needless to say I am not sure if I would return to this location for service