Buena Park Honda Auto Repair Service Center

She is so awesome and talkative! ????

Thanks to Buena Park Honda Team, specially to Gabriel for always being so attentive to detail.

Continue to provide good customer service and to provide Service special coupons! Thank you.

Left my honda accord 2018 because I needed a oil change And also makes noise coming form the left rear suspension 3.- some noise coming from the shield in the speakers area and my car stayed for 2 days and when i go Pick up I figured The oil change wasn’t done!!!!!!

Excellent

Very courteous and work was done in a timely basis

I went In for a perma plate something I already didn’t feel to sure because my car was new and I don’t want anyone mistreating it but I couldn’t get a refund so I had to go through with it Got my new car full of scratches chipped front and some paint residue I can’t stress enough how many scratches there were. So many all over big fine scratches and small ones too front back roof and sides What angered me was that Hugo nova said it was normal and tried to imply it was my doing Which I didn’t take to kindly and the car was new which I had inspected previously because I was so unsure of the perma plate He advised me another option that he said would make it worse Great job man! Worse experience ever I took it back to get it fixed And they did a full detail but I still received it with new scratches Great job ! Not! So disappointing Not only that they had my car for two weeks during this detail My apologies for the language But wtf!!!! They took way too long for this fix and I feel I was treated poorly and unfairly I got over it never going back to Buena Park Honda Not only that I swore never to get a Honda again and tell the world my ridiculous story Also I got over my car not being fixed by the Honda dealership They did a terrible job I’m so unsatisfied and disappointed with the way I was treated I will take this to consumer affairs This is not right that I have to be doing this and jump through so many hoops to get a decent car

Always great service from the entire Buena Park Honda team! Thank you!

Excellent

Excelente servicio y amabilidad.gracias !!!

Great help. Very knowledgeable.

Personnel were very courteous and helpful. The waiting period was longer than I expected but it was eased up when they offered me the shuttle. Hugo Novoa was exceptionally helpful and professional.

Customer service was great, the process was Fast and I was informed about all my options

Hugo went out of his way to help me with my car issues. Thanks you so much Hugo.

He listened to me and introduced what helps my situation. Good work.

Buena Park Honda tried to tell me that I needed to change my transmission fluid on my 2015 Odyssey. They said they "noticed" it was dirty. Just a few months ago, my van needed to have the transmission solenoid changed under warranty. The fluid and trans service was done at that time by Norm Reeves Huntington Beach. This is an old practice of selling the customer what they don't need and it ruins the name of the auto industry. It has certainly ruined the creditability of your dealership for myself and my family. We have bought 3 cars from your dealership in the past but will not be returning customers going forward. I do plan to write reviews and share my experience on a public forum so that others are not deceived by such unethical practices.

Liked the absolute professional and friendly way. Mr. McCoy explain the work that will be done The maintenance for my car was quick. Thank you

Friendly service and the work was completed in reasonable time.

He was very knowledgeable and thorough in explaining the maintenance things that needed to be done for my car

Very satisfied with the service and with Tony. He was very courteous and sped things along. Car was done when he said it would be. Thank you! Barbara