No one attended us when we came to drop off the car and had to sit in the car for 30 minutes. Further,Car mechanic did not know whats covered under our service plan and kept saying that you have to pay for everything, which later dropped when he found that everything was covered in our maintenance service plan.
4/15/2019
Ruffo E. VERIFIED CUSTOMER
Tony was great! Thank you Tony. Took care of rattling noise.
4/15/2019
Hwa K. VERIFIED CUSTOMER
Service was great thank you
4/15/2019
Robin H. VERIFIED CUSTOMER
He was calm, kind and communicative. I was a little panicked! Very much appreciated his help.
4/15/2019
Luis M. VERIFIED CUSTOMER
Joanne is lovely and she had put me appease multiple times. Though my Car still has the problem it came with after being at the dealer for a week and a half. I need my vehicle to run at 100% for work, school, and getting to other locations. I’m going in tomorrow to hope it can still be fixed.
4/15/2019
Esteban M. VERIFIED CUSTOMER
Ms. Joanne was very professional, knowledgeable and thorough. She kept me informed as time was a bit of an issue. I appreciated her efforts in helping me to be in my way quickly. She was also incredibly personable, and I didnt feel like just any other person. I felt valued.
4/15/2019
Dong L. VERIFIED CUSTOMER
She's very friendly and cares about customer car like my own. Nothing more to say. Speechless.
Thank you joanne!!
4/15/2019
Margarita G. VERIFIED CUSTOMER
Very polite and concerned young man!
4/14/2019
Kristal R. VERIFIED CUSTOMER
He was great very helpful good conversation made sure i was comfortable waiting in the wait room and introduced me to Daniel Godoy who was great answering my questions also
4/14/2019
Lizette A. VERIFIED CUSTOMER
Great job
4/14/2019
Javier T. VERIFIED CUSTOMER
Service was great . Service on my vehicle was completed at the time it was promise.
4/14/2019
Jojie R. VERIFIED CUSTOMER
Very helpful
4/14/2019
Maxwell F. VERIFIED CUSTOMER
Great job!
4/14/2019
Laverne D. VERIFIED CUSTOMER
Top-rated experience today. Very happy with service.
4/14/2019
Lucia L. VERIFIED CUSTOMER
Excellent.
4/14/2019
Aaron G. VERIFIED CUSTOMER
Joanne was incredibly nice and personable. She made the experience wonderful and light hearted. Definitely a great associate!
4/14/2019
Ileen A. VERIFIED CUSTOMER
Joanne was very helpful and answered all the questions I had asked. She was very pleasant and gave excellent customer service.
4/14/2019
BRIAN C. VERIFIED CUSTOMER
Eugene was fine. I arrived 15 minutes early for my appointment, and was third in line. It took over 45 minutes before an advisor came out to help me. One helped a person without an appointment, who arrived at the same time I did, before me. During that time, I saw advisors standing around their work stations drinking coffee and talking. This kind of service is unacceptable and need a to be addressed.
4/13/2019
Robert R. VERIFIED CUSTOMER
Xlnt service. Very professional and courteous. Work was completed in a very timely and prompt manner.