Buena Park Honda Auto Repair Service Center

Giovanni was very kind and efficient. His customer service was top notch.

Joanne was very thorough and knowledgeable about everything. She kept me posted about what was happening with my car and made me feel like I was in good hands.

kind and attentive

Joanne was very helpful and she provided great service!

Joanne Martinez was very helpful with service.

Appreciate the time he took to work out a schedule for upcoming recommended service.

Eugene McCoy provided excellent help and answered all my questions regarding the process. I never spoke with a Tony Lagos (or don't remember speaking to a Tony Lagos).

Glad the recall was handled, quickly and professionally.

Thank you! Gabriel was awesome!

Hi Mr./Madam Thank you for your letter, I would like to say your service was quick more than I imagined ,the receipian has high courtesy .

Tony was great, the wait time upon arrival was a bit long, but everything after that was great.

Always super professional.

None

Appt at 11:00 am but no service writer until 11:50. None of us waiting were happy and will have to think twice about getting service there again. Since I am out of warranty will just go to my mechanic. Tony was fine.

Waiting over one hour to speak to service representative.

Very friendly and knowledgeable

Thank you for a great service

Eugene was very informational he was very helpful thank you

I had an appointment at 12:40 and I waited 45 minutes until I saw someone

Service took way to long , then what I thought the car was done after three hours of being in waiting room, I was told the care needed brakes ... When I told him the car needed new windshield wipers. The world has changed as we know it. I sat wasted all morning to have my car serviced . Because the windshield wipers were not Honda because they had to be changed and another brand was on which my wife purchased and they put them on for her , service depot chose not to put Honda windshield wipers on and I’m sure would have been $20 or more !!! Really to turn down $$ to have Honda product on car. Then being gone so long my wife called seven times to see if care was still there or not . She know when it go there and it was 1:30 but ha des her off to a service Person who was busy and was given a recording. This is Pam Hildebrand who did the calling that person could see on the computer when and who brought the car in but couldn’t give me a simple yes or no answer is the car still there??? The answer is no she couldn’t. Then I heard about about a man being so long he finally yelled out where his car was ? In front of two women. Satisfaction not from the front desk or who ever wouldn’t change the wipers. I know the dealer knows who they all were on the day my car was there . Still pounding on putting this on Yelp. About the windshield wipers Alan was told he could go buy some and come back and the service man would put them on!!!