I was very satisfied that the temperature problem was solved and I have had no problems since. I also had an air-bag issue taken care of.
7/30/2020
DAVID L. VERIFIED CUSTOMER
on the way home noticing the steering wheel bottom left hand new little ripple slices as if someone with a thumb wheel of a crescent wrench maybe had this in pocket and pushed against steering wheel .have gone to Amazon and purchased a steering wheel cover to prevent future damages to steering wheel. Have picture to show if needed.
7/22/2020
Eugene Y. VERIFIED CUSTOMER
Quick and easy service
7/22/2020
Lauren M. VERIFIED CUSTOMER
Alejandro was very helpful and kind, thank you for tour service
7/16/2020
Ryan T. VERIFIED CUSTOMER
Alex Luna was very unprofessional. Never replied to any of my texts about what the update on my vehicle was, so I was left without a vehicle for a week. When I went in to ask him about what was going on, he told me the part I needed was on back order, and as I continued to press him on the issue he reluctantly went to "check on the status" and told me that somehow magically my car actually needed a different part now and that it was there and would be ready the next day. Will not be doing business with you guys ever again, very disheartening considering the rest of your advisors I have dealt with are all great, promptly replied to any questions and concerns and always kept me updated on what was going on. Someone definitely needs to re train him on some customer service skills.
7/15/2020
Anh D. VERIFIED CUSTOMER
Kurtis was very helpful and explained the progress clearly
7/15/2020
Rosanna G. VERIFIED CUSTOMER
Fantastic!
7/15/2020
Priyanka D. VERIFIED CUSTOMER
Thank you. You came through when Cerritos Honda failed.
7/15/2020
Hector R. VERIFIED CUSTOMER
Had a great experience will be using Honda of Buena Park for my car services
7/15/2020
Patricia D. VERIFIED CUSTOMER
Alex and everyone at Honda was wonderful. Good experience overall.
7/15/2020
Kyung M. VERIFIED CUSTOMER
Mr. Hwang did excellent service.
7/15/2020
Oscar C. VERIFIED CUSTOMER
Mr McCoy was extremely helpful. Talked me through my entire service, answered my questions thoroughly, and was an all around pleasure.
7/15/2020
Jose R. VERIFIED CUSTOMER
Alejandro Luna was very helpful, informative, and patient while helping me. I would recommend his service 10/10 to my peers.
7/15/2020
Luisa H. VERIFIED CUSTOMER
Nora helped me find the perfect car and explained my financial options very clearly.
7/15/2020
James W. VERIFIED CUSTOMER
Eugene was extremely articulate & straight forward about my problem & what service could & would do. He is honest & present. When I need service again I will ask for him.
Give him a raise.
Do not let him leave the company nor let him retire.
7/14/2020
Pankaj S. VERIFIED CUSTOMER
To change the battery they told me a hour hour and a half it took her three hours
7/14/2020
Adriana G. VERIFIED CUSTOMER
Kurtis was great! Thank you for tour help!
7/14/2020
Jose S. VERIFIED CUSTOMER
Mas omenos
7/14/2020
Edith V. VERIFIED CUSTOMER
Jonathan has been really great and helpful.????????