Was assisted by Mario S (arrival) and Luis R (departure) - both fine gentleman I must say; I was in and out of there fast.. AND the car was washed. Pleasant experience = 2 Thumbs Up 4 Ken Grody Ford
5/30/2024
Dawna S. VERIFIED CUSTOMER
We appreciate all of the help!
5/30/2024
Heather M. VERIFIED CUSTOMER
Whenever I have to bring my car in, I know Mario will make it a pleasant experience. He’s the best!
5/30/2024
William E. VERIFIED CUSTOMER
The service team was awesome and very professional. The car wash was very nice. The biggest surprise was when they called and asked us if we wanted them to deliver the car back to our house. Totally pleasant experience and we will definitely recommend Ken Grody to others.
5/30/2024
Evelyn B. VERIFIED CUSTOMER
Tim is always the best!!
5/29/2024
Tony G. VERIFIED CUSTOMER
Great job
5/29/2024
David C. VERIFIED CUSTOMER
Very nice gentleman finished all recalls in a very short amount of time
5/29/2024
William V. VERIFIED CUSTOMER
I felt so comfortable coming in and having Raoul take care of my vehicle. The service was amazing. The people were amazing. The prices unfortunately reflect the Biden administration. I want Trump prices back. But that's okay. I bought some top ramen for the next month should make up.
5/27/2024
Steven I. VERIFIED CUSTOMER
Everyone I had the pleasure of contacting were professional, courteous and enthusiastic. I had an overall excellent experience.
5/27/2024
Mike V. VERIFIED CUSTOMER
Tim is great.
5/26/2024
Julian C. VERIFIED CUSTOMER
Very quick and friendly
5/26/2024
Merari M. VERIFIED CUSTOMER
Excellent service … Jason and Annette were great .. I appreciate everyone in the service department including Austin and everyone in the team .. Thank you Annette for making my first experience great … I made an excellent choice choosing Ford.. I’m looking forward to a long term relationship.
Thank you
Merari ..
5/26/2024
Lisa G. VERIFIED CUSTOMER
Vehicle was done in a timely manner , everything is working well. Thank you
5/26/2024
Philip T. VERIFIED CUSTOMER
Annette has gone up and beyond the call of duty to help us.
I wish there were more of her in the customer service field willing to commit to service and not a bonus check.
5/25/2024
Michael N. VERIFIED CUSTOMER
Friendly, proficient, and goes outside normal requirements
5/25/2024
James C. VERIFIED CUSTOMER
Excellent service as usual by Tum and the team.
5/25/2024
Rosellen B. VERIFIED CUSTOMER
Great service. Got in quickly, shuttle ready, car dropped of at home.
5/25/2024
Charise O. VERIFIED CUSTOMER
Mario is always a great person to work with. He is professional and efficient with a fantastic customer service attitude.
5/25/2024
Brandon A. VERIFIED CUSTOMER
Mario was great! Made me feel like I was the only customer he had. Quick service and very polite.