I brought my car here for a third inspection and estimate for what I needed to keep my Ford Fusion Sport running in top shape. With Tim Prete, I finally felt a sense of relief regarding my car; I felt I was in good hands with someone that loves my car as much as I do. Even though I drove an hour from my home to have my car serviced at this Ford service center, I will continue to do so for my car maintenance because of Tim Prete. Thank you! Hannah.
5/30/2020
Resurreccion E. VERIFIED CUSTOMER
Raul consistently renders exemplary service every time I bring my Expedition for regular service. Thank you Raul!
5/30/2020
William K. VERIFIED CUSTOMER
Got my appointment for service quickly and even washed and vacuumed the car.
5/30/2020
Daniel M. VERIFIED CUSTOMER
Very professional and honest. I will definitely ask for him again for next service request.
Thank you very much,
Daniel M
5/30/2020
Rebecca G. VERIFIED CUSTOMER
Annette went above and beyond to explain in detail what had to be done to my Explorer and got me in and out with no waiting. She is a real asset to the company and I look forward to working with her again on my routine maintenance. A +++
5/30/2020
David A. VERIFIED CUSTOMER
Had to wait about 45 minutes after I paid to get my car. I was told the car was being washed but when it arrived it had not been washed. I was told my key got misplaced.
Other than that, the service at the counter was great and I was told I would get a full detail wash next time for my trouble. Great customer service.
5/29/2020
Lupe G. VERIFIED CUSTOMER
Very nice ;very politely and good service I was happy and satisfied.
5/29/2020
Connie D. VERIFIED CUSTOMER
Kept me well informed.
5/29/2020
Paul R. VERIFIED CUSTOMER
Mr. Rodriguez was very professional and polite.
5/29/2020
Natalie B. VERIFIED CUSTOMER
Annette was very courteous, thorough and professional. This was my third time dealing with her and she is consistently courteous and knowledgeable. Thank you Annette.
5/29/2020
Ricardo P. VERIFIED CUSTOMER
Very Professional
5/29/2020
Richard G. VERIFIED CUSTOMER
Always taken care of, in and out with Tim, no bs at all, what you need is what you get, Grody Ford and Tim are the best!
5/29/2020
Bruce R. VERIFIED CUSTOMER
Raul is the best! Always on top of his job!
5/29/2020
Stephen P. VERIFIED CUSTOMER
Tim and the rest of the service personnel are awesome and totally kick ****! We love everyone at Ken Grody Ford in Buena Park and will not even consider going elsewhere.
5/29/2020
Ruthanne L. VERIFIED CUSTOMER
I was treated with respect and Miguel was able to get my car done 2 hours early! Yay!
5/29/2020
Richard M. VERIFIED CUSTOMER
Everything went well
5/29/2020
Enrique H. VERIFIED CUSTOMER
J.C did an Exelent job explaining the process to get my vehicle fixed......... top notch customer service.
5/29/2020
Chuy B. VERIFIED CUSTOMER
Ismael is a great service advisor imma recommend all my friends n family that own ford vehicles all the ken grody staff is awsome great place to take my vehicle transmission is at its best... they returned my vehicle on a timely matter n extra clean thank u guys
5/29/2020
Nicole C. VERIFIED CUSTOMER
Tim makes the entire process so easy with his professionalism and attention to the details. Thank you!!
5/29/2020
Victor L. VERIFIED CUSTOMER
Tim was great. Professional, helpful and accompanying.