Let me just say, Julio is an exceptional salesman and person. He went above and beyond on multiple short notices to make sure I was taken care of and my car. I honestly don’t even know how to repay him but he has earned my business and respect for good. My car was in and out of the service thanks to him and Tim and everything is fixed.
12/16/2021
David G. VERIFIED CUSTOMER
It’s why I drive 10 miles to have service done right when there are dealers closer.
12/16/2021
Elie T. VERIFIED CUSTOMER
Ismael was very helpful, will be back for sure.
12/16/2021
Mike M. VERIFIED CUSTOMER
He is a good service writer and customer care person. He identified the problem and resolved it in a few hours.
12/16/2021
Rogelio A. VERIFIED CUSTOMER
Henry is the best guy excellent costumer service and always put out his best to help you out. and i am very satisfied five star
12/16/2021
Mokhtar A. VERIFIED CUSTOMER
Thanks
12/16/2021
Robert N. VERIFIED CUSTOMER
Just please contact me so I can explain better
Over the fone.
This is at least the second if not the third time Raul was my service adviser.
He is not very honest and straight forward when
I ask how much is the oil change. I have also
Coupon code that I got from your website
$44 oil change that I showed to him. But did honor
It. Just please call me. I would to speak to the service
Manager. The best to call me is from 8:20 am - 9:50
6:40 pm- 10:00 pm
Thank you.
12/15/2021
Jonathan O. VERIFIED CUSTOMER
Raul was awesome! It was a pleasure to work with him on getting this repair done.
12/15/2021
Peter N. VERIFIED CUSTOMER
Service was great
12/15/2021
Maria C. VERIFIED CUSTOMER
*****
Professional
Thanks ????
12/15/2021
Irving O. VERIFIED CUSTOMER
Tim Prete is the man! Got my truck dialed in and taken care of! Even reminded me I need windshield wipers right before the rainy season!
Thank you Tim and Raymondo!
12/15/2021
Jonathan L. VERIFIED CUSTOMER
Raul Rodriguez was great in helping me understand what process was done to my car and made me feel comfortable and confident to continue taking my car to Ken Grody. Overall great and satisfactory work from Raul and the team at Ken Grody.
12/15/2021
Thomas C. VERIFIED CUSTOMER
Tim is a pleasure to work with.
12/15/2021
Gerald S. VERIFIED CUSTOMER
Pleasant and professional as usual I would recommend your service dept. to anyone!
12/15/2021
Robert P. VERIFIED CUSTOMER
You guys are AWESOME,,,start to finish your service guy Ishmael was a pro,,literally put my mind at ease kept me in the loop and got me dialed in with a rental while you folks fixed the transmission on my f150,,,with the holidays right here my family and I depend on that vehicle,,,super greatful,,,Ish needs a raise!!????????????
12/15/2021
Antonio A. VERIFIED CUSTOMER
Always great with his clients and does his job so professional and with respect I highly recommend. The way he treats everyone is just spot on I am thankful to have him apart of the Ford team.
12/15/2021
Robert F. VERIFIED CUSTOMER
Schedule the appointment and was seen at the correct time. Service department is always friendly and courteous. The service received was outstanding.
12/14/2021
Waell Y. VERIFIED CUSTOMER
My rep was awesome!!
12/14/2021
Oscar H. VERIFIED CUSTOMER
Amazing service personnel is very friendly really happy with my experience