Annette is very courteous n professional. Works hard to meet customerdemands. A big plus to Grody staff. I will continue to make my future service appts with her.
6/4/2022
Steve C. VERIFIED CUSTOMER
Again- Tim looked after me above and getting. If there were medals awarded for customer service, Tim would have more medals than the USA Olympic Swimming team. He kept me informed as to how the service was going and cannot thank him and all your great team for a truly magical Customer Relationship that I always receive from Ken Grody Ford.
We have always purchased our vehicles from your company for that reason snd continue to speak the word to our many family and friends about your attention to Customers.
10 out of 10
6/4/2022
Steve E. VERIFIED CUSTOMER
My service experience was top notch, Tim was very helpful. A+
6/3/2022
Margarita C. VERIFIED CUSTOMER
Ismael has good customer services he helped me with my part that my car need it. Ismael has good personality good attitude and good worker you guys did an amazing job to my car I’m so happy with it thanks to all the team have a wonderful day
6/3/2022
Julie Ann. VERIFIED CUSTOMER
A pleasure
6/2/2022
Margaret A. VERIFIED CUSTOMER
Completely.
6/2/2022
Veronica C. VERIFIED CUSTOMER
Everyone was very helpful and my car looks awesome
6/2/2022
Ct /. VERIFIED CUSTOMER
She’s kind, professional, and very helpful.
6/2/2022
Gloria C. VERIFIED CUSTOMER
N/A
6/2/2022
Ebigail G. VERIFIED CUSTOMER
Thank you
6/2/2022
Maria R. VERIFIED CUSTOMER
I was offered a car wash and then immediately told that your car wash is always down. I will be going somewhere else for service.
6/2/2022
Matthew B. VERIFIED CUSTOMER
Was there for over 3 hours for an oil change and an alignment, when I arrived I had to wait about 10 minutes for her to finish a phone call and even be serviced, I had an appointment.
6/2/2022
Sun L. VERIFIED CUSTOMER
Annette really walked through and ease my anxiety. Greatly appreciated.
6/2/2022
Brandon C. VERIFIED CUSTOMER
Mario was very helpful
6/2/2022
Angie W. VERIFIED CUSTOMER
Great service from Ismael
6/2/2022
Carlos Or. VERIFIED CUSTOMER
Raul was very professional & I explained to him that I needed to have my vehicle back for a trip to Arizona. He worked really hard & was able to give me my truck back before my vacation. I am one happy camper!! Raul always provides excellent customer service & is very pleasant to deal with. Thank you Raul & Ken Grody Ford!!
6/2/2022
Sam R. VERIFIED CUSTOMER
Always know the kind of service that I’m going to get when I take the car in. This time was even more surprising, because I dropped it off and expected it to be at the dealership overnight. But then I got the call an hour after, that they were able to fix the problem! I was so pleased with a Speed I love doing the job and communicating.
6/1/2022
Trisha H. VERIFIED CUSTOMER
Tim was very professional and efficient. I've been a member for 11 years and have seen him there forever. Always so kind to his customers.
6/1/2022
Fuchuan C. VERIFIED CUSTOMER
Good
6/1/2022
Mark R. VERIFIED CUSTOMER
Raul did an excellent job on taking care of my vehicle. As always he was very professional and courteous.