City Chevrolet Auto Repair Service Center

Jillian was amazing. She was friendly and did everything her and her team could do to try and help with my car

Mike is good to go. No follow on survey is required.

Very nice person

Mike is always helpful and courteous. I always look forward to seeing him when I bring my vehicles in for service.

Mike took great care of me. I appreciate it!

Fastest I've ever had truck repaired at city Chevrolet. Everything I need to do my job is carried in my work truck so not having it is tuff. Quick turn around time for repairs and maintenance is important.

Mike is always the best!

Edgar was great, had my truck in and out with no issues

Thank you. Always great.

Thanks again and sorry for being late

I scheduled an appointment because of the noises I was hearing from my car. The mechanic attempted to duplicate the noises I was hearing, but they couldn't. They checked the engine and made some fan adjustments and the end-result was that my engine is in great condition. There were no issues found; no concerns were noted. Of course, since they couldn't duplicate the noise, they couldn't identify the cause of the noise to "fix" the issues, so it's expected that the noise will be heard again and the experiences I was having, that brought me to get my car checked, will continue. Sure enough, on my way home from the service, the noises were heard and the shifting problem was experienced. I believe in data, so when the mechanic did their checks, ran the tests and checked the engine, there were no issues found. I knew that code flags weren't going to be found as I had OnStar run an on-demand diagnostic of my car while I drove it; that resulted in no issues found. I was hoping that the cause of the noise would be visible so that the mechanic can asses and make recommendations, but there were no visible indications of an issue. The service advisor advised me based on the mechanic's findings and told me the adjustments that were made for other concerns found. Based on their assessments, I believe they did their job satisfactorily. At the end of the day, it's my understanding that, OnStar's diagnostic checks are against vital systems, which I understand as systems that run based on safety and car integrity. When the mechanic found no issues with the engine, I believe I've done the due diligence of getting my car checked. I was told that if the noise is heard again or worsens, to return and the mechanic is willing to take a test drive with me to attempt duplication of the noises and experiences. I know these issues still exist, so I'll be returning to the dealership at my next scheduled maintenance and addressing the issue. Unless the issue worsens, I believe that this assessment can wait until my scheduled maintenance based on the results of OnStar's diagnostic test and the mechanic/service advisors' assessments.

Hey was very friendly and helpful

Thanks for the great service!

Jillian was fantastic. She is very much dedicated to provide the best possible customer service and makes me more likely to return to your company for the servicing of my vehicle.

Excellent and a gentleman

I never have any worries when I leave because I know Mike makes sure that everything is in good condition. Thank you Mike

As usual professional service for my Corvette. Mike kept be updated at all times

Great service. I’ll return

in the next couple of days I'll be going out of town for a week.

Very good customer service, Mike took great care of me and answered all my questions