My service advisor Jany is the BEST! Always a pleasure to see her and the Ford Family.
6/19/2025
Strategic Sanitation. VERIFIED CUSTOMER
Richard has a good customer service .He keep me updated on everything that was going on..Very professional on what he does..I will keep bringing my vehicle here for whatever it needs to be done..Thank you Richard for taking care of me…Good job!!
6/19/2025
Phillip M. VERIFIED CUSTOMER
Excellent job! I really appreciated the customer service from the moment I walked through the doors.
6/19/2025
Salvador F. VERIFIED CUSTOMER
Excellent service by Carlos Ibarra. My car was repaired quickly.
6/19/2025
Mark P. VERIFIED CUSTOMER
Rick was very helpful.
6/19/2025
Kaiako K. VERIFIED CUSTOMER
Was a Ford Chino Hills customer for several years till I felt they didn't take care of my needs after a purchase of a certified vehicle.
Living in Anaheim Hills, we wanted to give Villa Ford an opportunity.
Took my vehicle in for a Recall and dealing with Mingo was great. Look forward in building a relationship with your team.
6/19/2025
Mike B. VERIFIED CUSTOMER
Spent over hundred buck, they had my vehicle for five days and had no answers. Wanted to charge over a grand to look for a problem which didn’t make me feel confident (if they could repair it) so I took it home.
But, when picking up my vehicle there where grease smudges all over the driver, side carpet, and alongside the seat, they cleaned it, but I never should’ve got it back that way in the first place.
So not to happy with a ford dealer who can’t work on a ford product. Their excuse was it was too old. Humm.
6/19/2025
Tracy P. VERIFIED CUSTOMER
Sheldon was very thorough going over what needed to be done on my car.
6/19/2025
Jerry H. VERIFIED CUSTOMER
10 on the 10 scale.
6/19/2025
Neil H. VERIFIED CUSTOMER
Thank you, Joel, for the excellent service, and for taking the time to explain some of the vehicle's undiscovered features.
6/19/2025
Mike/ Teany. VERIFIED CUSTOMER
Excellent customer service
6/19/2025
Michelle S. VERIFIED CUSTOMER
Staff was extremely friendly and supportive. They answered my questions unrelated to this service appointment so I could plan for meeting with the alarm technician on Thursday. They answered my delivery drive was very gracious when we offered her a seat in the shade on our front porch.
A 10 put of 10 on the entire experience.
6/19/2025
Elizabeth P. VERIFIED CUSTOMER
Rick did a great job, getting us in and out, car repaired under warranty.
6/19/2025
John D. VERIFIED CUSTOMER
Thanks Glenn
6/19/2025
Michelle B. VERIFIED CUSTOMER
Great service.
6/19/2025
Ryne P. VERIFIED CUSTOMER
Friendly and quick service.
6/18/2025
Gelato Amore. VERIFIED CUSTOMER
Domingo was awesome ???? thank u guys
6/18/2025
Susan D. VERIFIED CUSTOMER
Carlos is a great service advisor. He always gets things done in a timely manner.
6/18/2025
Matthew L. VERIFIED CUSTOMER
Great customer service from Glen and rest of the team.