Was given a quote where he said he could probably get it to just under $800 and paid $840. I also had a brake light that is also a turn signal light and out and back and was not informed of that. I have brought my car here since we moved to California, but I don’t think I will be coming back.
11/8/2025
Gary S. VERIFIED CUSTOMER
The timeframe was my only issue but I totally understand the situation. The use of a loaner car lessened the stress on me. Thanks again for the excellent customer service. All efforts were truly appreciated.
11/8/2025
Italia U. VERIFIED CUSTOMER
I really like the mobile service you have.
Natalia is great
11/8/2025
Arnulfo R. VERIFIED CUSTOMER
He was excellent, he helped me out about what kind of service my car needed and while he was doing my paperwork we had a conversation, very satisfied with the work he’s doing… Thank you
11/8/2025
Lisa H. VERIFIED CUSTOMER
Wonderful service the entire staff is so helpful and nice
11/8/2025
Jeremy L. VERIFIED CUSTOMER
Amazing service
11/8/2025
Michael B. VERIFIED CUSTOMER
Your service dept. staff and Rick Justus did an excellent job fitting me in on a very busy schedule.
I will always let everyone I know Villa Ford is an excellent Dealership . I was very pleased with the installation of my new Spare tire hoist.
11/8/2025
Darren S. VERIFIED CUSTOMER
Excellent and friendly customer service!
11/8/2025
Bruce C. VERIFIED CUSTOMER
I’ve been a tustin ford customer for 20 plus years and after my recent visit to villa ford I’m going to make it my ford service dealership, thanks Glenn
11/8/2025
Anna A. VERIFIED CUSTOMER
My experience with Mingo was exceptional! He made me feel heard and cared for and most importantly he made me feel like I was in good hands! Villa Ford should feel honored to have him working there.
11/7/2025
Scott W. VERIFIED CUSTOMER
Jane was fantastic. On top of communication, positive attitude and took care of us quickly.
11/7/2025
Paula/William L. VERIFIED CUSTOMER
Carlos and his team take great care of me!!
11/7/2025
Lali C. VERIFIED CUSTOMER
I would give this experience a 10/10 the service was amazing and it was quick the people there are friendly and very helpful I would definitely go again and recommend my friends and families .
11/7/2025
Michael F. VERIFIED CUSTOMER
I was told it would take two and a half hours
it took five and a half hours
11/7/2025
Scott P. VERIFIED CUSTOMER
Easy online appointment, work done quickly and I appreciate the delivery.
11/7/2025
Andrew/Colette M. VERIFIED CUSTOMER
Domingo was very helpful and friendly.
11/7/2025
Terry R. VERIFIED CUSTOMER
Mechanic did NOT install the rear hub cap completely after rotating the tires. Luckily I spotted it before it fell off
11/7/2025
Connor B. VERIFIED CUSTOMER
Domingo is a legend, was extremely helpful and helped guide me through a confusing warranty service like a champ. Thanks a lot Domingo!
11/7/2025
Maria G. VERIFIED CUSTOMER
Carlos kicks ****!
11/7/2025
Joseph B. VERIFIED CUSTOMER
Claimed they were rotating tires with service. Got it back and saw they didn’t but claimed they had. Was very happy dealing with Sheldon the lift home the vehicle drop off and the price. Called back to find out if they claimed to have rotated them. He offered the return to have it done. Didn’t have the time. Sheldon offered to make it right next visit. My problem is the trust has been violated at this point. Been a long time customer and I’ll probably return but my concern is what else wasn’t done but claimed have been.