Glen was engaged, informative and friendly. He double checked the system to understand my service history and he informed me regarding potential service needs and the number of services remaining from my extended warranty.
11/13/2025
Kyle W. VERIFIED CUSTOMER
Sheldon was great. Made the entire experience easy, seamless, and stress free. Thank you.
11/13/2025
Linda M. VERIFIED CUSTOMER
Glenn has helped me before, and I am glad that he found out my tires were bad. He is a great service provider.
11/13/2025
Michael P. VERIFIED CUSTOMER
Is the vehicle ready for pick up?
11/12/2025
Shirley F. VERIFIED CUSTOMER
Excellent customer service throughout the entire process from door-to-door service, inspection, to timely completion.
11/12/2025
Annette C. VERIFIED CUSTOMER
Jane is the best service technician I’ve ever had!! She keeps you informed daily of the progress of your repair! I never have to call and ask. She is the reason I drive to Villa Ford for service on my vehicle!!
Annette C
11/12/2025
Ben W. VERIFIED CUSTOMER
It's difficult to leave feedback when the job is not completed.Yet, Sheldon's done a good job of communicating, but I had to call to find out that my car wasn't gonna be ready until tomorrow.But besides that , you guys seem to be on top of it.
And more than happy to leave a review when I actually get my Expedition back!
Thanks, Ben W
11/12/2025
Jose M. VERIFIED CUSTOMER
Excellent customer service and communication. I was very happy with my service.
11/12/2025
William J. VERIFIED CUSTOMER
He did a good job
11/12/2025
Andrea B. VERIFIED CUSTOMER
Longer than I expected but I didn't anticipate a new motor. Domingo was really communicative.
11/12/2025
Maurine/ Michael. VERIFIED CUSTOMER
Rick answered my questions, was knowledgeable, kind and got me on my way quickly.
11/12/2025
Jeffrey K. VERIFIED CUSTOMER
Glen is very reliable, and I felt in good hands the whole time.
11/11/2025
Jerry G. VERIFIED CUSTOMER
Shout out to Sheldon. Thanks for your courteous service. Thanks also to the porters for their hospitality. Viva Villia Ford.
11/11/2025
Lisa T. VERIFIED CUSTOMER
Sheldon was very helpful. I appreciate the great service.
11/11/2025
Waggoner M. VERIFIED CUSTOMER
Satisfied, but give more updates to the customer-even if there isn’t anything really.
11/11/2025
Melane M. VERIFIED CUSTOMER
Glen is always very helpful and friendly. He seems knowledgeable about what our car needed.
11/11/2025
Jim R. VERIFIED CUSTOMER
Domingo is the best service rep I have ever had, appreciate him.
11/11/2025
Joseph C. VERIFIED CUSTOMER
I've known Joel for a long time,I bought my truck from Ford of orange where he use to work i think.anyway he is the best of what he does.good man.
11/11/2025
Eric F. VERIFIED CUSTOMER
Excellent and thorough service provided by Glen Kotler.
11/10/2025
Kenneth S. VERIFIED CUSTOMER
Richard demonstrated great customer service. He was prompt with getting my vehicle processed for service. The work was completed ahead of schedule. Overall I would give him a 10 out of 10.